call centre training jobs

We are looking for a UAE National Call Centre Agent to join our dynamic Automotive Division, where you will be the first point of contact for customer inquiries, service bookings, and product support. Your mission is to deliver a seamless, professional customer experience that builds loyalty and trust. This role is ideal for someone with strong communication skills, a proactive attitude, and a...

Call Centre Executive for Owner Association and Property Management May 28, 2025 Call Centre Executive for Owner Association and Property Management As a Call Centre Executive for the Owner Association and Property Management, you will be responsible for providing excellent customer service to our property owners, residents, and tenants. Your primary objective will be to handle incoming calls,...

We are seeking a dynamic and experienced Call Centre Manager to lead our patient contact centre operations. This pivotal role ensures seamless communication between patients and hospital services, driving excellence in customer experience, operational efficiency, and team performance. Responsibilities The Call Center Manager will be responsible for overseeing the daily operations of the...

The Customer Engagement Manager is responsible for leading Brau’s central bookings and customer care team across multiple branches in KSA and UAE. This role manages and coaches a team of call centre agents, ensuring every client interaction converts into high quality bookings and delivers an exceptional brand experience. The role plays a critical part in driving revenue, optimising appointment...

| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | None / No Formal Education || Experience | 5 Year+ |## Job OverviewCall Centre Manager position available at BRAU. in Dubai, United Arab Emirates. Manage and optimize call center operations, ensuring high levels of customer satisfaction and efficient team performance.## Company OverviewBRAU. is a premier brow, lash,...

- Handle incoming calls and manage outgoing calls as required. - Manage large amounts of inbound and outbound calls in a timely manner, logging the customer request, complaints, troubleshoot. - Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. - Follow communication scripts when handling different topics. - Maintains customer records by...

Select how often (in days) to receive an alert: Job Category: Customer Care and Technical Service Location: QA Job Requisition ID: 2484 Daikin Middle East & Africa (DAME) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions,...

We are seeking a dynamic Business Development Manager to drive strategic growth for the Sharjah Training Centre for Airports Science (STCAS). Reporting to the Head of Training Centre and supported by the wider UAE Business Team and core support functions, this role will lead business expansion across the UAE and international markets with a strong focus on aviation training. The position will...

A reputable call center in the UAE is seeking motivated and customer-oriented individuals to join as Call Center Operators. Responsibilities include handling incoming customer calls, providing accurate information, and maintaining professionalism. No prior experience required; comprehensive training will be provided. Candidates must possess a biometric passport and be able to work full-time...

Job Description: Head of Training - Call CenterNote:This is a 6 working day job.Overview:Responsibilities:Training Sales Process:- Develop and deliver effective training programs focused on sales techniques, customer engagement, and closing strategies.- Continuously assess and update the sales training curriculum to ensure it aligns with current market trends and company goals.Training Manuals...

JOB PURPOSE Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up selling. Strong comprehension skills and solutions focused to Provide intensive coaching to new staff on products...

EOE/AA/Disabled/Veterans A Sales Manager for Waldorf Astoria Dubai International Financial Centre represents the hotel in the development of market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts while consistently striving to maximize revenue in rooms public space food and beverage and ancillary products and services. What will I be...

Team Supervision (only for Team leaders and supervisors) - Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. - Provide on-the-job training and constructive feedback to assigned team to support their overall development. - Promote the...

The Communications Centre Supervisor oversees the daily operations of the resorts communications hub ensuring all internal and external calls messages guest requests and emergency communications are handled efficiently professionally and in line with luxury service standards. This role ensures smooth coordination between departments supervises the communications team and contributes to delivering...

Project Manager- Contact Centre Job Description: - Specific implementation of Call Centre software. Experience with large scale network deployments. - Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable. - Excellent and assertive communications and influencing/negotiating skills are ideal...

Principal Electrical Design Engineer – Data Centres MEP Building Services Design – Mission Critical Projects Abu Dhabi, United Arab Emirates Are you a Principal Electrical Engineer with deep expertise in data centre MEP design? Do you want to lead complex mission critical projects across the Middle East, working with a global consultancy shaping the future of digital infrastructure? This is a...

FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, agility, and differentiation, FAB is committed to fostering growth. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance...

Team Leader, Contact Centre – Abu Dhabi Join First Abu Dhabi Bank (FAB) as a Team Leader in our Contact Centre in Abu Dhabi. This role is responsible for managing a 24/7 customer service team, ensuring service level agreements (SLA) are met, and driving continuous improvement in customer experience and operational efficiency. Company Description Now it’s your time to join the #1 bank in the...

A leading automotive company in Dubai is seeking a UAE National Call Centre Agent to deliver exceptional customer service. This full-time on-site position offers a competitive salary range of 5,000 – 8,500 AED, along with incentives, medical insurance, and career development opportunities. Ideal candidates will have 1–2 years in customer service, strong communication skills in English and Arabic,...

Job Description: Head of Training - Call Center Note:This is a 6 working day job. Overview:Responsibilities:Training Sales Process: - Develop and deliver effective training programs focused on sales techniques, customer engagement, and closing strategies. - Continuously assess and update the sales training curriculum to ensure it aligns with current market trends and company goals. Training...