call centre training jobs in Abu Dhabi

Call Centre Executive for Owner Association and Property Management May 28, 2025 Call Centre Executive for Owner Association and Property Management As a Call Centre Executive for the Owner Association and Property Management, you will be responsible for providing excellent customer service to our property owners, residents, and tenants. Your primary objective will be to handle incoming calls,...

Call Centre and Leads Management Officer JobTitle: Call Centre and Leads Booking Officer Job Summary: Your primary responsibility will be to convert the leads generated by the marketing team into satisfied patients. Through effective communication, relationship-building, and exceptional customer service, you will play a crucial role in expanding our patient base and promoting the highest...

Responsibilities - Answer calls politely and respond to emails - Provide information about the company’s products or services and create interest in the offer - Identify customer inquiries, complaints, concerns, and overall needs - Research required information using available resources - Follow up with the customer whenever necessary - Identify and escalate priority issues - Document all call...

About This Role About the role We are excited to offer an opportunity for an Entry Level Ship Simulator Technician to join our dynamic team at Al Taweelah Naval Training Centre. In this role you will develop your skills and grow into a Simulator Engineer contributing to the maintenance and enhancement of our Naval Ship simulators. Youll play a vital part in ensuring smooth efficient and...

Select how often (in days) to receive an alert: Job Category: Customer Care and Technical Service Location: QA Job Requisition ID: 2484 Daikin Middle East & Africa (DAME) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions,...

JOB PURPOSE Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up selling. Strong comprehension skills and solutions focused to Provide intensive coaching to new staff on products...

Team Leader, Contact Centre – Abu Dhabi Join First Abu Dhabi Bank (FAB) as a Team Leader in our Contact Centre in Abu Dhabi. This role is responsible for managing a 24/7 customer service team, ensuring service level agreements (SLA) are met, and driving continuous improvement in customer experience and operational efficiency. Company Description Now it’s your time to join the #1 bank in the...

Guest Service Centre Agent / Telephone Operator (Emiratization Program) Front Office Traders Hotel Qaryat al Beri Abu Dhabi We have a great opportunity for Guest Service Centre Agent / Telephone Operator under the Emiratization Program. The successful applicant will be able to communicate effectively and understand what it means to give great service. What are we looking for - A high standard...

Project Manager- Contact Centre Job Description: - Specific implementation of Call Centre software. Experience with large scale network deployments. - Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable. - Excellent and assertive communications and influencing/negotiating skills are ideal...

Principal Electrical Design Engineer – Data Centres MEP Building Services Design – Mission Critical Projects Abu Dhabi, United Arab Emirates Are you a Principal Electrical Engineer with deep expertise in data centre MEP design? Do you want to lead complex mission critical projects across the Middle East, working with a global consultancy shaping the future of digital infrastructure? This is a...

The Call Center Executive is the first point of contact for inbound and outbound calls related to general inquiries, group bookings, VIP experiences, schools, camps, corporate visits, and social media inquiries’ responses. The role is essential in guiding potential customers, capturing leads, and supporting the sales team in converting inquiries into confirmed bookings, while delivering excellent...

FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, agility, and differentiation, FAB is committed to fostering growth. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance...

- Division: Personal, Wealth & Business Banking Company Description FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, agility, and differentiation, FAB is committed to fostering growth. We are looking for top talent and your success is our...

AVP, Contact Centre - Customer Care Unit Units Supervision and Team Managers - Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. - Provide on‑the‑job training and constructive feedback to assigned team to support their overall...

Company Description FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, agility, and differentiation, FAB is committed to fostering growth. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our...

Qualifications - Draft business requirements and change requests - Design new processes and features within the channels - Track daily transactions performed over the channels and monitor fulfilment - Resolve customer complaints within TAT specified - Action nonfulfilled requirements or monitor for fulfilment as agreed with SLA and agreed service standards - Tackle technical of business teething...

A leading financial institution in Abu Dhabi seeks an AVP for its Contact Centre within the Customer Care Unit. This executive-level position involves supervising team operations, ensuring service quality, providing training, and promoting organizational values. The ideal candidate will be responsible for managing service requests, preparing reports, and driving continuous improvement in customer...

Company Description Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and...

Job Description Job Purpose: To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience. Possessing a strong team spirit, motivation and friendly environment with all...

Call Center Executive (Emiratized role) - Full time - Full-time - Division: Consumer Banking Group - UAE Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach...