call centre agent jobs

We are looking for a UAE National Call Centre Agent to join our dynamic Automotive Division, where you will be the first point of contact for customer inquiries, service bookings, and product support. Your mission is to deliver a seamless, professional customer experience that builds loyalty and trust. This role is ideal for someone with strong communication skills, a proactive attitude, and a...

- Handle incoming calls and manage outgoing calls as required. - Manage large amounts of inbound and outbound calls in a timely manner, logging the customer request, complaints, troubleshoot. - Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. - Follow communication scripts when handling different topics. - Maintains customer records by...

The Customer Engagement Manager is responsible for leading Brau’s central bookings and customer care team across multiple branches in KSA and UAE. This role manages and coaches a team of call centre agents, ensuring every client interaction converts into high quality bookings and delivers an exceptional brand experience. The role plays a critical part in driving revenue, optimising appointment...

Call Centre Executive for Owner Association and Property Management May 28, 2025 Call Centre Executive for Owner Association and Property Management As a Call Centre Executive for the Owner Association and Property Management, you will be responsible for providing excellent customer service to our property owners, residents, and tenants. Your primary objective will be to handle incoming calls,...

We are seeking a dynamic and experienced Call Centre Manager to lead our patient contact centre operations. This pivotal role ensures seamless communication between patients and hospital services, driving excellence in customer experience, operational efficiency, and team performance. Responsibilities The Call Center Manager will be responsible for overseeing the daily operations of the...

| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | None / No Formal Education || Experience | 5 Year+ |## Job OverviewCall Centre Manager position available at BRAU. in Dubai, United Arab Emirates. Manage and optimize call center operations, ensuring high levels of customer satisfaction and efficient team performance.## Company OverviewBRAU. is a premier brow, lash,...

Select how often (in days) to receive an alert: Job Category: Customer Care and Technical Service Location: QA Job Requisition ID: 2484 Daikin Middle East & Africa (DAME) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions,...

Guest Service Centre Agent / Telephone Operator (Emiratization Program) Front Office Traders Hotel Qaryat al Beri Abu Dhabi We have a great opportunity for Guest Service Centre Agent / Telephone Operator under the Emiratization Program. The successful applicant will be able to communicate effectively and understand what it means to give great service. What are we looking for - A high standard...

What are we looking for A Reservations Agent serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should possess the following skills and characteristics: - Previous experience working as a Reservations Agent in a Luxury Hotel. - A passion for delivering great customer...

Job Description Concierge Agent at Waldorf Astoria Dubai International Financial Centre (HOT0C3QN) – a key point of contact for guests throughout their stay, providing information about the hotel and the local vicinity and responsible for creating an unforgettable guest experience. Work Locations Waldorf Astoria Dubai International Financial Centre, Dubai, International Financial Centre,...

A luxury hospitality brand is seeking a Reservations Agent for their Global Contact Centre. Responsibilities include representing the brand, managing customer queries, and ensuring high-quality reservations. The ideal candidate will have solid room reservations experience, be fluent in English, and confident with PMS systems like Opera Cloud. Join us for a supportive work environment with...

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts,...

Job Summary As an Outbound Call Centre Agent for Real Estate, you will be responsible for making outbound calls to pre-qualify inbound leads for our real estate clients. You will be working both from the office & remotely and using our software to track productivity and performance, including quality checks. Your primary focus will be to identify potential customers and ensure they are qualified...

Call Centre Agent - Dubai, UAE Reports to: Call Centre Manager Job Purpose The Call Centre Agent will endeavor to provide exceptional service to customers via the Bateel Contact Service Centre. They will be a brand ambassador in answering incoming customer calls, taking orders, resolving customer complaints, and providing information on all manner of Bateel products, services and menu. Key...

Additional Information Job Number: 25024132 Job Category: Rooms & Guest Services Operations Location: The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates Schedule: Full Time Located Remotely? N Position Type: Non-Management POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate...

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and...

A leading automotive company in Dubai is seeking a UAE National Call Centre Agent to deliver exceptional customer service. This full-time on-site position offers a competitive salary range of 5,000 – 8,500 AED, along with incentives, medical insurance, and career development opportunities. Ideal candidates will have 1–2 years in customer service, strong communication skills in English and Arabic,...

Reservations Agent – Global Contact Centre – Jumeirah Group & Corporate About Jumeirah: Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. Since 1999, the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and...

What are we looking for A Personal Concierge at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should posses the following skills and characteristics: - Previous experience in similar role. - Calm efficientand organized with great attention to detail. - Excellent personal...

What are we looking for Front Desk Receptionists at Waldorf Astoria Dubai International Financial Centre are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow: - Front Office/Concierge experience in luxury hotels - Calm efficient and organized with great attention to...