night shift call centre jobs

Call Centre Executive for Owner Association and Property Management May 28, 2025 Call Centre Executive for Owner Association and Property Management As a Call Centre Executive for the Owner Association and Property Management, you will be responsible for providing excellent customer service to our property owners, residents, and tenants. Your primary objective will be to handle incoming calls,...

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Night Manager to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award‑winning owner and operator of some of...

Join to apply for the Night Manager role at Mandarin Oriental. Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Night Manager to join our Front Office team. The Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy, offering award‑winning 5‑star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites. About...

POSITION SUMMARY Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest...

Description POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather summarize and provide information to guests about the property and the surrounding area...

JOB PURPOSE Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up selling. Strong comprehension skills and solutions focused to Provide intensive coaching to new staff on products...

Welcome Centre Operator (WCO) The WCO ensures that all calls received are answered quickly and that a prompt follow up is done correctly. Their tone of voice politeness & dynamism must be outstanding. The WCO is the voice of the hotel and is the first point of contact with the guest. The WCO must be polyvalent when working as a telephone operator. When she/he has to deal with Call Centre issues...

Team Supervision (only for Team leaders and supervisors) - Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. - Provide on-the-job training and constructive feedback to assigned team to support their overall development. - Promote the...

Are you ready to champion outstanding customer service Amazon style? Are you up for creating solutions and solving tomorrow's problems today? Then we have an opportunity just for you! We’re seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon’s rapidly growing operations network: they’re where we manage our fast‑moving inventory and...

A cybersecurity consultancy firm based in Dubai is looking for a skilled professional to manage and enhance security operations. You will analyze security alerts, manage SIEM installations, and conduct threat assessments. Ideal candidates should have solid experience in cybersecurity operations, knowledge of Python and PowerShell, and be willing to work night shifts and participate in on-call...

A luxury hotel brand in Dubai is seeking a Telephone Operator to be the first voice guests hear, providing efficient and warm communication. Responsibilities include handling all calls, processing guest requests, and maintaining knowledge of hotel services. The ideal candidate will have experience in a luxury hotel environment, excellent communication skills, and a proactive personality aligned...

To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience. Possessing a strong team spirit, motivation and friendly environment with all customer and Colleagues Specific...

Overview Canadian University Dubai is seeking a passionate and service-driven Call Center Officer to join our dynamic team. In this role, you will play a key part in delivering a world-class student experience across all communication channels – inbound and outbound, voice and non-voice. Responsibilities - Handle student inquiries via phone, email, and chat with professionalism and empathy. -...

Company Description Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and...

Team Leader, Contact Centre – Abu Dhabi Join First Abu Dhabi Bank (FAB) as a Team Leader in our Contact Centre in Abu Dhabi. This role is responsible for managing a 24/7 customer service team, ensuring service level agreements (SLA) are met, and driving continuous improvement in customer experience and operational efficiency. Company Description Now it’s your time to join the #1 bank in the...

Job Overview Are you ready to champion exceptional customer service, Amazon style? Are you up for creating solutions and solving tomorrow’s problems today? Then we have an opportunity just for you! We’re seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon’s rapidly growing Operations network: they’re where we manage our fast-moving...

Job Purpose To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience. Possessing a strong team spirit, motivation and friendly environment with all customer and...

The Communications Centre Supervisor oversees the daily operations of the resorts communications hub ensuring all internal and external calls messages guest requests and emergency communications are handled efficiently professionally and in line with luxury service standards. This role ensures smooth coordination between departments supervises the communications team and contributes to delivering...

Job Description Job Purpose: To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience. Possessing a strong team spirit, motivation and friendly environment with all...

Call Center Executive (Emiratized role) - Full time - Full-time - Division: Consumer Banking Group - UAE Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach...