technical helpdesk jobs in Abu Dhabi

A leading support services provider in the United Arab Emirates is seeking an IT Helpdesk Support professional. This role involves providing first-line support to users and ensuring the performance of the IT infrastructure. Responsibilities include troubleshooting, diagnosing technical issues, managing IT assets, and maintaining documentation. The ideal candidate should possess a Bachelor's...

IT Helpdesk Engineer Job Description: Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email. Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when required. Proactively monitor the Service Desk...

- Manage all enhancements in Cards Management System. - Facilitates channels in communicating with cards management system for digital and other projects. - Support cards management system for production issues. - Help the team in implementing the payment scheme compliance and mandates. - Support all critical issues 24/7 to instantly recover, minimize the downtime and avoid re-occurrence. - Plans...

Job Title Technical Support Engineer - Network IP Telephony Certification - Cisco Certified Network Associate (CCNA) - CompTIA Network - CCNP Voice certification - Cisco Certified Design Associate (CCDA) Experience 6 Responsibilities - Ensure high availability and reliable performance of the Network & IP Telephony environment. - Design and implement IP telephony solutions including voice...

Overview Technical Support Engineer - Network IP Telephony at Intertec Systems. Responsibilities - Ensure high availability and reliable performance of the Network & IP Telephony environment. - Design and implement IP telephony solutions, including voice mail, call routing, and conferencing. - Configure Cisco IP phones, Call Manager, and other related components. - Troubleshoot and resolve IP...

Description Role: Contact Center Solutions Senior Technical Analyst (Outsource) Location: Abu Dhabi Role Purpose: This role covers an IT team leader position to support the digital channels: Contact Center IVR Genie Dialer Chatbanking Data Voice Recording ITM Digital Connect Video Recording WFM SMS banking and UBPS. Reporting to Manager of Digital Channels Platforms. His role ensures those...

Company Description Six Construct a subsidiary of the BESIX Group is the largest Belgian construction company operating in the Middle East The company combines the efforts of a highly skilled workforce along with strategic planning and innovative use of technology to overcome the most complex business challenges Six Construct is a multi-services company that operates in the construction of...

Overview:G42-Smart Nation, Operations is looking for an experienced Helpdesk executive to supervise/Monitor system performance/status, Ticket management/remedy portal. --------------------------------------------------------------- The opportunity To hone your skills as a Helpdesk Executive at G42 Smart Nation—a next-gen, future-tech company delivering cutting-edge AI-driven solutions that are...

Join or sign in to find your next job Join to apply for the L1 End-user Support Engineer role at Dicetek LLC Join to apply for the L1 End-user Support Engineer role at Dicetek LLC Get AI-powered advice on this job and more exclusive features. Position Title: L1 End-User Support Engineer Experience Level: 1-3 Years Role Overview We are hiring an L1 End-User Support Engineer to provide...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at [website]. We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organization’s desktop computing...

Advert Join UTEC, a Global Leader in Survey Services! Position: QSSHEF Coordinator Location: Abu Dhabi, UAE Type: Full-time, Permanent About Us UTEC, part of Acteon Group, is one of the world’s largest independent offshore and onshore survey providers. We deliver cutting‑edge survey, positioning, and data management services, empowering our clients to make critical, well‑informed business...

Description Role: Senior Risk Solution Delivery Manager Location: Abu Dhabi Role Purpose - Responsible for planning, organizing and directing the completion of specific projects for an organization while ensuring these projects are on time, on budget and within scope. - Work with cross‑functional teams to develop and document a common understanding of project requirements. - Manage projects...

Technical Analyst Card Solutions-ITD (Outsource) United Arab Emirates Job Description Role : Technical Analyst Card Solutions (Outsource) Location : AUH -Bateen Role Purpose: Manage all enhancements in Cards Management System. - Facilitates channels in communicating with cards management system for digital and other projects. - Manage all enhancements in Cards Management System. - Support...

The IT Helpdesk Support is responsible for providing end-user support related to all Level 1. ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional Support Engineer and same is maintained to the highest standard with maximum levels of productivity and efficiency. Support Engineer is responsible for the ongoing support of...

An established industry player is seeking an IT Helpdesk Engineer to provide exceptional technical support in a fast-paced environment. This role involves addressing user queries, maintaining hardware, and ensuring timely resolution of IT issues. You'll proactively monitor service desk requests and assist in software rollouts while documenting all processes meticulously. Join a dynamic team that...

Job Purpose: To handle customer calls and assist end user on Desktop/Laptop related issues. Qualification: Bachelor’s degree with knowledge of IT Certification: Mandatory knowledge of Microsoft products and ITIL Processes Experience: 2-3 Years Responsibilities: - Attend to all communications to IT Helpdesk (phone, email, Self Service, chat, walk-in) - Use phone etiquette while dealing with...

An established industry player is seeking an IT Helpdesk Engineer to provide exceptional technical support in a fast-paced environment. This role involves addressing user queries, maintaining hardware, and ensuring timely resolution of IT issues. You'll proactively monitor service desk requests and assist in software rollouts while documenting all processes meticulously. Join a dynamic team that...

A leading support services provider in the United Arab Emirates is seeking an IT Helpdesk Support professional. This role involves providing first-line support to users and ensuring the performance of the IT infrastructure. Responsibilities include troubleshooting, diagnosing technical issues, managing IT assets, and maintaining documentation. The ideal candidate should possess a Bachelor's...

IT Helpdesk EngineerJob Description: Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email. Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when required. Proactively monitor the Service Desk...

The IT Helpdesk Support is responsible for providing end-user support related to all Level 1. ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional Support Engineer and same is maintained to the highest standard with maximum levels of productivity and efficiency. Support Engineer is responsible for the ongoing support of...