helpdesk jobs in Abu Dhabi

A leading support services provider in the United Arab Emirates is seeking an IT Helpdesk Support professional. This role involves providing first-line support to users and ensuring the performance of the IT infrastructure. Responsibilities include troubleshooting, diagnosing technical issues, managing IT assets, and maintaining documentation. The ideal candidate should possess a Bachelor's...

IT Helpdesk Engineer Job Description: Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email. Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when required. Proactively monitor the Service Desk...

Position Purpose The Helpdesk Operator is responsible for delivering an efficient and customer-focused helpdesk service within the organization. The role involves receiving, logging, and coordinating service requests, ensuring timely communication between clients, technicians, and internal teams. The operator ensures full compliance with service procedures and supports smooth operational...

Company Description Six Construct a subsidiary of the BESIX Group is the largest Belgian construction company operating in the Middle East The company combines the efforts of a highly skilled workforce along with strategic planning and innovative use of technology to overcome the most complex business challenges Six Construct is a multi-services company that operates in the construction of...

Job Title:Helpdesk Operator Department:Reporting To:CAFM and Contact Center Manager Site:Job Purpose:Operates the helpdesk by receiving requests, resolving and allocating accordingly. Key Responsibilities: - Utilize and operate the CAFM & Helpdesk system - Receive calls and determine, category, type and response. - Enter the details of the request on the Helpdesk system - Advise the caller of...

Overview:G42-Smart Nation, Operations is looking for an experienced Helpdesk executive to supervise/Monitor system performance/status, Ticket management/remedy portal. --------------------------------------------------------------- The opportunity To hone your skills as a Helpdesk Executive at G42 Smart Nation—a next-gen, future-tech company delivering cutting-edge AI-driven solutions that are...

A consulting firm is seeking a Customer Service Executive to manage customer inquiries and support. The ideal candidate must have relevant experience and strong communication skills. This role is open to candidates of any nationality and is based in the UAE. Ensuring customer satisfaction through effective problem resolution will be key, making this an excellent opportunity for those passionate...

Proven experience as a CAFM Administrator.- Excellent analytical and problem-solving skills, with a keen attention to detail.- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.- Ability to manage multiple tasks and projects simultaneously, with a focus on delivering results.Familiarity with data visualization best practices and...

Schedule and coordinate appointments and travel arrangements for facilities Mobile teams- Keeping and Updating all records for LPO/Invoices/Clients' Database/AMC Contracts/Vendors/Service Reports/Materials and others- Sending invoices and make follow up calls to Clients on pending payments- Monitor all AMC Contract expiry dates and due payments and coordinate with appropriate department to...

We are looking for a Junior Facilities Coordinator to join our office in Abu Dhabi MAIN DUTIES/RESPONSIBILITIES OF THE ROLE - Support Reception with deliveries to the building and ad-hoc operational requests - Assist with purchase requests/POs and invoice tracking (within internal controls). - Monitor and restock pantry, washrooms, stationery, and critical office supplies. - Receive, log and...

A consulting firm is seeking a Customer Service Executive to manage customer inquiries and support. The ideal candidate must have relevant experience and strong communication skills. This role is open to candidates of any nationality and is based in the UAE. Ensuring customer satisfaction through effective problem resolution will be key, making this an excellent opportunity for those passionate...

The IT Helpdesk Support is responsible for providing end-user support related to all Level 1. ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional Support Engineer and same is maintained to the highest standard with maximum levels of productivity and efficiency. Support Engineer is responsible for the ongoing support of...

An established industry player is seeking an IT Helpdesk Engineer to provide exceptional technical support in a fast-paced environment. This role involves addressing user queries, maintaining hardware, and ensuring timely resolution of IT issues. You'll proactively monitor service desk requests and assist in software rollouts while documenting all processes meticulously. Join a dynamic team that...

A facilities management company is seeking a Helpdesk Operator to provide a customer-focused helpdesk service. The operator will manage service requests, coordinate tasks among technicians, and ensure timely communication with clients. Strong communication and customer service skills are essential, along with proficiency in CAFM systems. The role requires organizational skills and the ability to...

An established industry player is seeking an IT Helpdesk Engineer to provide exceptional technical support in a fast-paced environment. This role involves addressing user queries, maintaining hardware, and ensuring timely resolution of IT issues. You'll proactively monitor service desk requests and assist in software rollouts while documenting all processes meticulously. Join a dynamic team that...

A leading support services provider in the United Arab Emirates is seeking an IT Helpdesk Support professional. This role involves providing first-line support to users and ensuring the performance of the IT infrastructure. Responsibilities include troubleshooting, diagnosing technical issues, managing IT assets, and maintaining documentation. The ideal candidate should possess a Bachelor's...

A facilities management company is seeking a Helpdesk Operator to provide a customer-focused helpdesk service. The operator will manage service requests, coordinate tasks among technicians, and ensure timely communication with clients. Strong communication and customer service skills are essential, along with proficiency in CAFM systems. The role requires organizational skills and the ability to...

IT Helpdesk EngineerJob Description: Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email. Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when required. Proactively monitor the Service Desk...

Position Purpose The Helpdesk Operator is responsible for delivering an efficient and customer-focused helpdesk service within the organization. The role involves receiving, logging, and coordinating service requests, ensuring timely communication between clients, technicians, and internal teams. The operator ensures full compliance with service procedures and supports smooth operational...

The IT Helpdesk Support is responsible for providing end-user support related to all Level 1. ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional Support Engineer and same is maintained to the highest standard with maximum levels of productivity and efficiency. Support Engineer is responsible for the ongoing support of...