technical helpdesk jobs

A global technology company is seeking a Technical Support Specialist for an on-site role in Fujairah, UAE. The specialist will respond to support requests, troubleshoot technical issues, and ensure user satisfaction through effective communication. Candidates require a diploma in IT or a related field and a minimum of 2 years' experience in a helpdesk environment. Strong customer service skills...

Note: Applicants must be currently based in the UAE to be considered for this role. We are seeking a skilled and customer-oriented IT/Helpdesk Administrator to provide first and second-line technical support for our internal users and clients. The ideal candidate will have a strong background in Microsoft technologies, excellent problem-solving skills, and the ability to thrive in a fast-paced...

Job Summary We are looking for a skilled IT Helpdesk Technician to provide technical support, troubleshoot system issues, and ensure smooth IT operations within our organization. The ideal candidate should have strong knowledge of hardware/software troubleshooting and excellent customer-support skills. Provide first-level technical support for laptops, desktops, printers, and network...

A leading support services provider in the United Arab Emirates is seeking an IT Helpdesk Support professional. This role involves providing first-line support to users and ensuring the performance of the IT infrastructure. Responsibilities include troubleshooting, diagnosing technical issues, managing IT assets, and maintaining documentation. The ideal candidate should possess a Bachelor's...

IT Helpdesk Engineer Job Description: Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email. Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when required. Proactively monitor the Service Desk...

A financial management firm in Dubai seeks an IT Support Specialist to handle technical issues, provide first-level support, and ensure user satisfaction. The role demands 1-3 years of experience in helpdesk or desktop support, strong technical skills, and clear communication abilities. Candidates should be proficient in both Windows and macOS, along with familiarity with ticketing systems like...

We are seeking a skilled and service-oriented IT Helpdesk Support professional to join our growing team in Dubai. This role is crucial in ensuring seamless IT operations and providing frontline technical support across the organization. You’ll be the go-to person for diagnosing and resolving hardware, software, and network issues, ensuring a high level of user satisfaction and business...

A leading educational institution in Dubai is seeking an IT Assistant to support the Information Technology Department. The role involves providing technical support, preparing documentation, and assisting with user training. Ideal candidates should have a Bachelor's degree in IT and 13 years of experience in IT support. Strong communication skills and a customer-oriented approach are essential....

Job Summary (List Format) - Provide Level 1 technical support for endpoints, network queries, and basic IT infrastructure issues. - Troubleshoot and resolve OS-level issues (Windows/Mac/Linux). - Support and troubleshoot networking protocols and configurations (VLAN, DNS, DHCP). - Monitor and maintain IT equipment, applications and network connectivity. - Support POS (Point of Sale) systems...

A fast-growing tech organization in Dubai is seeking a Service Desk Analyst to provide first-line IT support to ensure system efficiency. In this role, you'll troubleshoot issues, assist users with onboarding, and manage technical inquiries. The ideal candidate should have 1-3 years of service desk experience, solid knowledge of Windows/Mac OS, and excellent communication skills. Benefits include...

A prominent IT solutions provider in Dubai seeks an IT Support Specialist to handle technical issues and support requests from users. The role requires a minimum of 2 years of experience along with a diploma in technology. Candidates must possess excellent communication skills, with the ability to speak Arabic being essential, and certifications like CompTIA A+ or N+ are advantageous....

About Medtronic At Medtronic you can begin a life-long of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world. A Day in the Life We believe that when people from different cultures genders and points of view come together innovation is the result and everyone...

- Manage all enhancements in Cards Management System. - Facilitates channels in communicating with cards management system for digital and other projects. - Support cards management system for production issues. - Help the team in implementing the payment scheme compliance and mandates. - Support all critical issues 24/7 to instantly recover, minimize the downtime and avoid re-occurrence. - Plans...

Job Title Technical Support Engineer - Network IP Telephony Certification - Cisco Certified Network Associate (CCNA) - CompTIA Network - CCNP Voice certification - Cisco Certified Design Associate (CCDA) Experience 6 Responsibilities - Ensure high availability and reliable performance of the Network & IP Telephony environment. - Design and implement IP telephony solutions including voice...

Description Role: Contact Center Solutions Senior Technical Analyst (Outsource) Location: Abu Dhabi Role Purpose: This role covers an IT team leader position to support the digital channels: Contact Center IVR Genie Dialer Chatbanking Data Voice Recording ITM Digital Connect Video Recording WFM SMS banking and UBPS. Reporting to Manager of Digital Channels Platforms. His role ensures those...

Technical Analyst Card Solutions-ITD (Outsource) United Arab Emirates Job Description Role : Technical Analyst Card Solutions (Outsource) Location : AUH -Bateen Role Purpose: Manage all enhancements in Cards Management System. - Facilitates channels in communicating with cards management system for digital and other projects. - Manage all enhancements in Cards Management System. - Support...

The IT Helpdesk Support is responsible for providing end-user support related to all Level 1. ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional Support Engineer and same is maintained to the highest standard with maximum levels of productivity and efficiency. Support Engineer is responsible for the ongoing support of...

An established industry player is seeking an IT Helpdesk Engineer to provide exceptional technical support in a fast-paced environment. This role involves addressing user queries, maintaining hardware, and ensuring timely resolution of IT issues. You'll proactively monitor service desk requests and assist in software rollouts while documenting all processes meticulously. Join a dynamic team that...

Overview Technical Support Engineer - Network IP Telephony at Intertec Systems. Responsibilities - Ensure high availability and reliable performance of the Network & IP Telephony environment. - Design and implement IP telephony solutions, including voice mail, call routing, and conferencing. - Configure Cisco IP phones, Call Manager, and other related components. - Troubleshoot and resolve IP...

Job Purpose: To handle customer calls and assist end user on Desktop/Laptop related issues. Qualification: Bachelor’s degree with knowledge of IT Certification: Mandatory knowledge of Microsoft products and ITIL Processes Experience: 2-3 Years Responsibilities: - Attend to all communications to IT Helpdesk (phone, email, Self Service, chat, walk-in) - Use phone etiquette while dealing with...