helpdesk jobs

A global technology company is seeking a Technical Support Specialist for an on-site role in Fujairah, UAE. The specialist will respond to support requests, troubleshoot technical issues, and ensure user satisfaction through effective communication. Candidates require a diploma in IT or a related field and a minimum of 2 years' experience in a helpdesk environment. Strong customer service skills...

Note: Applicants must be currently based in the UAE to be considered for this role. We are seeking a skilled and customer-oriented IT/Helpdesk Administrator to provide first and second-line technical support for our internal users and clients. The ideal candidate will have a strong background in Microsoft technologies, excellent problem-solving skills, and the ability to thrive in a fast-paced...

Position Purpose The Helpdesk Operator is responsible for delivering an efficient and customer-focused helpdesk service within the organization. The role involves receiving, logging, and coordinating service requests, ensuring timely communication between clients, technicians, and internal teams. The operator ensures full compliance with service procedures and supports smooth operational...

Job Summary We are looking for a skilled IT Helpdesk Technician to provide technical support, troubleshoot system issues, and ensure smooth IT operations within our organization. The ideal candidate should have strong knowledge of hardware/software troubleshooting and excellent customer-support skills. Provide first-level technical support for laptops, desktops, printers, and network...

A leading support services provider in the United Arab Emirates is seeking an IT Helpdesk Support professional. This role involves providing first-line support to users and ensuring the performance of the IT infrastructure. Responsibilities include troubleshooting, diagnosing technical issues, managing IT assets, and maintaining documentation. The ideal candidate should possess a Bachelor's...

IT Helpdesk Engineer Job Description: Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email. Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when required. Proactively monitor the Service Desk...

A financial management firm in Dubai seeks an IT Support Specialist to handle technical issues, provide first-level support, and ensure user satisfaction. The role demands 1-3 years of experience in helpdesk or desktop support, strong technical skills, and clear communication abilities. Candidates should be proficient in both Windows and macOS, along with familiarity with ticketing systems like...

We are seeking a skilled and service-oriented IT Helpdesk Support professional to join our growing team in Dubai. This role is crucial in ensuring seamless IT operations and providing frontline technical support across the organization. You’ll be the go-to person for diagnosing and resolving hardware, software, and network issues, ensuring a high level of user satisfaction and business...

A recruitment firm is looking for an IT Support Executive based in Dubai. The ideal candidate will have a bachelor's degree or diploma in IT or Computer Science, with 1-3 years of experience in support or helpdesk roles. Familiarity with Windows OS, Microsoft Office, Active Directory, and basic networking is essential. Preferred certifications include CompTIA A, MCP/MCSA, or ITIL Foundation....

A leading authentication solutions company in Dubai is seeking a Help Desk professional to provide first-line support and guidance. The role includes managing customer requests and incidents, ensuring high levels of service, and providing training. Ideal candidates will be fluent in Arabic and English, with a strong customer-service orientation and analytical skills. This position offers...

A leading educational institution in Dubai is seeking an IT Assistant to support the Information Technology Department. The role involves providing technical support, preparing documentation, and assisting with user training. Ideal candidates should have a Bachelor's degree in IT and 13 years of experience in IT support. Strong communication skills and a customer-oriented approach are essential....

A customer service company in Ajman, UAE is seeking an enthusiastic Chat Operator to engage with customers via chat platforms. The role requires fluent English and excellent typing skills. Previous customer service experience is preferred but not mandatory. Candidates should be of Indian nationality and able to work full-time without accommodation. Join a dynamic team dedicated to customer...

Job Summary (List Format) - Provide Level 1 technical support for endpoints, network queries, and basic IT infrastructure issues. - Troubleshoot and resolve OS-level issues (Windows/Mac/Linux). - Support and troubleshoot networking protocols and configurations (VLAN, DNS, DHCP). - Monitor and maintain IT equipment, applications and network connectivity. - Support POS (Point of Sale) systems...

A tech support company in Dubai is looking for an IT Support Specialist to provide assistance on hardware and software issues. Responsibilities include installing and configuring office devices, managing email accounts, and troubleshooting network problems. The ideal candidate should have experience in IT support, strong problem-solving abilities, and good communication skills. This is a great...

A leading trading platform is seeking an IT Support Specialist to enhance user experience and support organizational IT needs in Dubai. The role involves resolving user requests, managing corporate IT systems, and maintaining documentation. Candidates should possess excellent problem-solving skills, proficiency in various operating systems, and experience with IT Asset Management. This position...

A leading IT support company in Dubai is seeking an IT Support Specialist to provide on-site and remote assistance. Responsibilities include resolving software and hardware issues, coordinating network access, and maintaining IT equipment inventory. Candidates should have 3 to 4 years of experience in IT support roles and possess a UAE driving license with a car for site office support. This role...

As a partner to businesses and governments, Crane Authentication offers expertise and cutting‑edge innovations that protect and enhance products, secure identities, safeguard revenues and enforce compliance. Customers from different business sectors and levels of government trust our team of 1,250 people for their expertise in R&D, security design, engineering and data‑driven insights. We are an...

The IT Helpdesk Support is responsible for providing end-user support related to all Level 1. ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional Support Engineer and same is maintained to the highest standard with maximum levels of productivity and efficiency. Support Engineer is responsible for the ongoing support of...

An established industry player is seeking an IT Helpdesk Engineer to provide exceptional technical support in a fast-paced environment. This role involves addressing user queries, maintaining hardware, and ensuring timely resolution of IT issues. You'll proactively monitor service desk requests and assist in software rollouts while documenting all processes meticulously. Join a dynamic team that...

A facilities management company is seeking a Helpdesk Operator to provide a customer-focused helpdesk service. The operator will manage service requests, coordinate tasks among technicians, and ensure timely communication with clients. Strong communication and customer service skills are essential, along with proficiency in CAFM systems. The role requires organizational skills and the ability to...