service desk coordinator jobs

A luxury hotel chain in Ras Al Khaimah is seeking a Front Office Coordinator to manage billing processes and support day-to-day front desk operations. The ideal candidate has experience in a hospitality environment, excellent communication skills, and a detail-oriented mindset. Responsibilities include invoice management, customer service, and collaboration with internal departments. This is a...

Housekeeping - Order Taker / Desk Coordinator As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatching via 2-way communication system and generating computerized reports to ensure department compliance with service standards. Responsibilities - Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure...

Job Description Housekeeping - Order Taker / Desk Coordinator Job Number HOT0C2KD Work Locations Canopy by Hilton Al Seef – Dubai Al Seef Street Dubai What will I be doing? As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest standards: - Handle team member and guest requests by delegating to the appropriate individuals and follow up to...

A leading pest control service provider is seeking a proactive Admin Officer to support various administrative tasks in Dubai. Responsibilities include managing front desk operations, handling logistics and shipping, and coordinating travel arrangements. The ideal candidate has a Bachelor’s degree or relevant administrative experience, strong communication skills, and at least 2 years of...

Join to apply for the ICT Service Desk Assistant role at Dicetek LLC. - Respond to du ICT customers through email and telephone to provide information regarding du ICT Services. - Create and own the Trouble Tickets until resolution. - Coordinate resolution of customers’ escalations and escalate to the supervisor any non-standard incidents. - Continuously develop own skills by attending all...

Main Purpose of the Role To support and provide cover for the spares administration and technical personnel, helping coordinate service activities within the ME aftersales department for customers based in the given region/sector. Primary Responsibilities - Take ownership of customer requests from identification of needs to closure of the file, aiming to achieve customer satisfaction at all...

A leading recruitment organization in Dubai seeks a Receptionist to manage front desk tasks. Responsibilities include greeting visitors, coordinating meeting bookings, and handling correspondence. The ideal candidate is highly organized, has strong communication skills, and is proficient in Microsoft Office. A professional demeanor and positive attitude are essential. This role contributes...

A leading company in the region is seeking a Receptionist to create a welcoming environment for visitors and provide administrative support. Responsibilities include managing front-desk operations and assisting with office coordination. Candidates should have a high school diploma, proficiency in MS Office, and strong communication skills. This role offers an opportunity for growth in an...

A leading company in the UAE is seeking a friendly and professional Female Receptionist to manage front desk operations and provide excellent customer service. This role requires strong organizational skills, attention to detail, and the ability to create a welcoming atmosphere. Ideal candidates have previous experience in hospitality or administration and must be fluent in Arabic. Candidates...

A logistics and moving company in Dubai is seeking a friendly and organized Receptionist to serve as the first point of contact for clients and visitors. The role involves greeting visitors, managing front desk operations, and supporting administrative tasks. Ideal candidates should have a high school diploma or degree in Business Administration and proven experience in customer service. Join us...

Requirements - Degree in IT or Secondary education with relevant technical qualifications. - ITIL, Microsoft 365, Azure Administrator, and Certification in networking, Intune, Endpoint Manager, or ServiceNow certification would be an added advantage. - Experience in ITSM platforms (ServiceNow, JIRA), automation tools, and cybersecurity awareness. Familiarity with cloud security, MFA, and...

Job Summary (List Format) : - Log and manage incident tickets following incident management processes. - Classify, prioritize, and correlate incidents; attempt first-level resolution, including remote support. - Escalate unresolved incidents to Level 2 support and assign tickets accordingly. - Track incidents through closure, ensuring timely updates and SLA compliance. - Monitor event logs and...

A leading oil and gas company in Dubai is seeking an End User Support Engineer to deliver high-quality service desk support. You will assist users with hardware and software issues, ensuring the smooth operation of IT services. The ideal candidate should have a Bachelor's degree in Computer Science and at least 3 years of IT infrastructure experience. Strong knowledge of Microsoft systems and...

Join to apply for the IT Service Desk Administrator role at GAC Group. World‑class shipping, logistics, and marine services built on quality, safety, and sustainability with the human touch. GAC delivers flexible integrated portfolios to customers globally, emphasizing a long‑term approach, sustainability, innovation, and ethics. 7500+ employees around the world / 300+ strategically located...

A premium business centre in Dubai is seeking a Client Service Representative to manage front desk operations and provide exemplary client service. The role involves greeting clients, handling correspondence, and supporting office operations. Candidates should have over 3 years of client-facing experience and a relevant degree. A professional appearance and strong communication skills are...

Job Overview Join us as an L1 - Service Desk Engineer at Tap Growth AI. We are seeking a dedicated professional in Dubai to provide first-level technical support, ensuring high customer satisfaction. Location & Work Mode 📍 Location: Dubai, United Arab Emirates ⏰ Work Mode: Work From Office Role & Compensation 💼 Role: L1 - Service Desk Engineer Salary: 7000 AED to 8000 AED +...

A technology company in Dubai seeks a skilled Service Desk Engineer for L1 support. The ideal candidate will have a diploma in technology, 2 years of experience, and excellent problem-solving skills. Responsibilities include managing IT tickets, assisting users, and providing training. Arabic speaking is mandatory. This role offers a dynamic work environment and opportunities to enhance IT...

A global hotel chain is seeking a Front Desk Manager in Sharjah to oversee front office operations, ensure guest satisfaction, and lead the team. The ideal candidate will have a high school diploma or a relevant degree with experience in guest services. This role demands strong communication skills and the ability to resolve conflicts effectively. Join this team to enhance the guest experience in...

An established industry player in hospitality is seeking a dedicated Front Desk Agent to provide exceptional service to guests. In this engaging role, you will be the first point of contact for guests, ensuring they feel welcomed and valued from the moment they arrive. Your responsibilities will include managing check-ins and check-outs, assisting with guest inquiries, and maintaining accurate...

Join to apply for the Service Desk Engineer role at Dicetek LLC. - Bachelor's degree with a minimum of 5 years of experience in a Service Desk role supporting ICT customers. - Good knowledge of ICT services such as cloud (VMware and OpenStack), security solutions, data centers, IoT, etc. - Experience with ITSM tools like ManageEngine and HPSM. - Strong understanding of ITIL for service...