service desk jobs

A healthcare service provider in Abu Dhabi is seeking an ICT support professional to provide first line support via the service desk and onsite. The ideal candidate will have a Bachelor’s Degree in Computer Science or an equivalent, along with ITIL v3 certification and at least 3 years of experience in an ICT support role. Key responsibilities include resolving technical issues, maintaining...

A leading international hotel group in Dubai is looking for a Front Desk Agent to manage check-in and check-out processes while providing excellent customer service to guests. The ideal candidate should have at least 1-2 years of experience in a similar role, strong communication skills, and proficiency in hotel management software. Fluency in English is essential, and knowledge of Russian is...

A luxury hotel in Dubai is seeking a Front Desk Agent to join their Front Office team. The ideal candidate will have at least 2 years of experience in a 5-star hotel environment and a strong background in customer service. Responsibilities include welcoming guests, managing cash handling duties, and collaborating with various departments to ensure guest satisfaction. This role offers competitive...

A prominent hotel chain in Abu Dhabi is seeking dynamic Front Office professionals to enhance the guest experience through exceptional service. Responsibilities include welcoming guests, managing check-ins and check-outs, selling rooms, and maintaining operational integrity at the Guest Service Desk. Ideal candidates will have a solid grasp of hotel policies and teamwork skills. This is an...

Overview JOB DESCRIPTION JOB TITLE: Service Desk Engineer JOB PURPOSE: L1 Support QUALIFICATION: Diploma in Technology B.E/B. Tech or Equivalent CERTIFICATIONS: CompTIA A or CompTIA N or any certificate from Microsoft EXPERIENCE: 2 years REPORTING TO: Service Delivery Manager Responsibilities - Responding to IT support tickets and inquiries via various channels such as email phone or...

A luxury hospitality company in the United Arab Emirates is seeking an Assistant Front Desk Manager to join their team. The ideal candidate will have proven experience in a luxury or upscale environment, demonstrating strong leadership and guest-focused service skills. Responsibilities include managing guest profiles, coordinating with departments to ensure a seamless guest experience, and...

Technical Support Engineer – Service Desk Dubai Permanent JOB PURPOSE: Service Desk operationsQUALIFICATION: GraduateCERTIFICATIONS: Certified in Microsoft Technologies, Networking SkillsEXPERIENCE: 2+RESPONSIBILITIES (INCLUDES ALL TASKS): - Provide first-line support for Oracle Fusion applications, addressing user queries and issues related to user provisioning and access provisioning. -...

A technology service provider in the United Arab Emirates seeks a skilled IT Service Desk / Field Service Engineer to provide on-site support. The ideal candidate should have 2-4 years of experience in IT support, strong knowledge of Windows and macOS, and excellent customer service skills. Responsibilities include diagnosing and troubleshooting technical issues, managing user accounts, and...

A luxury hospitality group is seeking a Front Desk Receptionist for their Dubai location. The ideal candidate will have experience in Front Office roles within luxury hotels and possess exceptional communication skills. Responsibilities include managing check-in and check-out processes, assisting guests throughout their stay, and offering outstanding customer service. This opportunity at the...

A healthcare organization in Dubai is seeking a professional front desk clerk to oversee receptionist duties at the main entrance. The role involves greeting guests, answering phone calls, maintaining office supplies, and managing the office budget. The ideal candidate will possess excellent communication and multi-tasking skills, delivering outstanding customer service while ensuring a...

Job Guest Service Agent - Front Desk (HOT0C7R1) Job Number: HOT0C7R1 Work Locations Hilton Garden Inn Ras Al Khaimah, Ben Dhar Street, Ras Al Khaimah (TBD) Overview A Guest Service Agent provides reception services for guests to contribute to an overall exceptional experience from check‑in through check‑out and complete audits, as required. Responsibilities - Resolve guest queries...

Main Purpose of the role To support and provide cover for the spares administration and technical personnel help coordinate service activities within the ME aftersales department for customers based in given region/given sector. Primary Responsibilities - Take ownership of a customers request from the identification of the need up to the closure of the file with the aim to achieve customers...

Butler Service Desk Agent - The St. Regis Downtown Dubai Marriott Hotels Resorts | Dubai, Emirate of Dubai, AE 17-Jan-2026 Description Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their...

A leading hospitality organization in Dubai is seeking a friendly and organized Receptionist to be the first point of contact. The ideal candidate will manage front desk operations, greet visitors, handle incoming calls, and provide essential administrative support for smooth office functioning. This position offers an opportunity to develop skills in customer service and grow within the...

An established industry player in hospitality is seeking a dedicated Front Desk Agent to provide exceptional service to guests. In this engaging role, you will be the first point of contact for guests, ensuring they feel welcomed and valued from the moment they arrive. Your responsibilities will include managing check-ins and check-outs, assisting with guest inquiries, and maintaining accurate...

A beauty salon in Dubai is seeking a professional and customer-focused Receptionist to ensure smooth front-desk operations. The ideal candidate will excel in delivering excellent customer service and support the daily activities of the salon. Responsibilities include managing appointments, cash handling, and communication with clients. Strong interpersonal skills and the ability to work under...

Target pay rate: 7,000 AED Job Title: IT Service Desk / Field Service Engineer Location: Abu Dhabi Work Schedule: Shift-based, 6 days per week Employment Type: Contract (3 months – extendable) Position Summary We are seeking a skilled and customer-focused IT Service Desk / Field Service Engineer to join our technology team. The role requires on-site support, ensuring seamless IT service...

A leading hotel chain in Dubai is seeking an Entry-Level Management professional to assist in the successful completion of daily shift requirements. The role includes managing the front desk team, ensuring guest satisfaction, handling complaints, and training staff. A high school diploma or GED and two years of relevant experience are required. This position encourages interpersonal and...

A technology solutions provider in Dubai is seeking a Service Desk Engineer for L1 Support with 2 years of experience in IT assistance. The ideal candidate will respond to support tickets through various channels, manage technical issues, and provide exceptional service to users, including VIPs. Required qualifications include a diploma in technology and Arabic language proficiency, while...

A leading technology services provider in Dubai is seeking a Technical Support Engineer for Service Desk operations. The ideal candidate will provide first-line support for Oracle Fusion applications, ensuring timely user provisioning and resolving issues. A graduate degree and at least 2 years of application support experience are required. Strong communication and problem-solving skills are...