guest relation jobs

Company Description Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a...

A leading hospitality group in Ras al-Khaimah is seeking a Guest Relations Supervisor to lead the Guest Relations team and deliver unforgettable experiences. This role includes overseeing daily operations, handling VIP guests, and ensuring high standards of service. The ideal candidate will have supervisory experience in luxury hotels, excellent leadership skills, and fluency in English. This...

Description POSITION SUMMARY Process all guest check-ins verifying guest identity, form of payment, assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify/adjust billing. Compile and review...

A luxury beachfront resort is seeking a Guest Relations Manager to join their Front Office team. The successful candidate will oversee VIP guest experiences, ensuring personalized service, and will lead the Guest Relations team. Ideal candidates will have 5–8 years in a similar role within luxury hotels, proficient in relevant hospitality tools, and possess excellent management skills. This role...

Guest Relations Manager - The WB™ Abu Dhabi, Curio Collection by Hilton™ A Guest Relations Manager manages the needs of VIP and long‑stay Guests and informs other Team Members of VIP/long‑stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? - Meet, greet and direct Guests who enter the lobby area - Serve as the main point of contact for VIP Guests and...

Help AG is looking for a talented and enthusiastic Office Administration & Guest Relations Specialist (UAE National) who will be supporting office operations team with diligent and efficient administrative contribution with a focus on customer visits, meetings & conferences. With a positive and friendly personality, the role brings up own ideas and takes proactive ownership. The role is key for...

A leading cybersecurity firm in Dubai is seeking a Guest Relations Specialist & Office Administration who will enhance office operations and manage visitor experiences. The ideal candidate should have strong customer service skills, be proficient in English and Arabic, and be an UAE National. This role emphasizes a welcoming atmosphere and proactive office support, offering benefits like health...

A leading hospitality provider in Abu Dhabi seeks a Guest Relations & Back‑up Sales professional to ensure exceptional guest experiences. This full-time role involves welcoming guests, addressing inquiries, and supervising guest relations operations. Ideal candidates will have 3–5 years of experience in luxury hotel environments, strong interpersonal skills, and a command of English. This...

A leading luxury hospitality company in Dubai is seeking a Guest Relations Manager for Jumeirah Al Naseem. This role involves preparing arrival lists, overseeing guest interactions, and ensuring service quality. Ideal candidates will have three years in luxury hotels, supervisory experience, and excellent communication skills. The position promises a supportive work environment with benefits...

A luxury hotel in Abu Dhabi seeks a Guest Relations Manager to lead the guest relations team in delivering exceptional service. The role involves managing VIP services, addressing guest concerns, and ensuring satisfaction across all touchpoints. Candidates should have a degree in Hospitality Management, at least 3 years of relevant experience, and strong communication skills. This position offers...

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with opening of the iconic Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed...

Description Guest Relations Duty Manager Process all guest check-ins verifying guest identity and form of payment, assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes and document exceptions. Secure payment prior to issuing room key, verify/adjust billing....

A global hospitality company is seeking a Guest Relations Manager to oversee the experience for VIP and long-stay Guests. The role involves direct interactions, complaint resolution, and ensuring exceptional customer service. Candidates should have previous managerial experience in customer service and possess strong leadership and communication skills. This is a full-time position located at the...

As a Guest Relations Supervisor at Rixos Bab Al Bahr part of the All-Inclusive Collection you will lead the Guest Relations team in delivering exceptional personalized experiences for all guests. You will oversee daily operations mentor team members and ensure that every interaction reflects the bold playful and stylish identity of the Rixos brand. Key Responsibilities - Supervise and support...

A leading hospitality group located in Ras Al Khaimah is seeking a full-time Guest Relations Manager. You will manage VIP services, address guest concerns, and lead a team to ensure high satisfaction scores. The ideal candidate has a degree in Hospitality Management and at least 3 years in guest relations or front office management. Join a creative environment with competitive pay and development...

Description POSITION SUMMARY Process all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify/adjust billing. Compile and review daily...

We are seeking an enthusiastic and customer-oriented Assistant Guest Relations Manager (Turkish Speaker) to join our luxury hotel in Dubai United Arab this role you will be responsible for ensuring exceptional guest experiences managing guest inquiries and overseeing the guest relations team to maintain our high standards of service excellence. - Assist the Guest Relations Manager in daily...

Description Job Summary Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. Candidate Profile Education and Experience High school diploma GED or equivalent degree; 1 year experience in the guest services front...

A luxury hospitality establishment in Abu Dhabi is seeking a Guest Relations Manager to lead the guest relations team in delivering personalized service. Responsibilities include managing VIP services and addressing guest feedback. The ideal candidate should have a degree in Hospitality Management, excellent communication skills, and proficiency in Russian & German. Competitive salary, health...

1. Guest Engagement: - Act as the primary point of contact for guests ensuring their needs and expectations are consistently met and exceeded. - Assists in creating tailored experiences for VIPs repeat guests and high-profile clients by utilizing guest history and preferences. - Handles guest feedback record glitches and ensure prompt resolution with complete follow-up and closure. - Communicate...