guest relation jobs in Dubai

Description POSITION SUMMARY Process all guest check-ins verifying guest identity, form of payment, assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify/adjust billing. Compile and review...

We are seeking an enthusiastic and customer-oriented Assistant Guest Relations Manager (Turkish Speaker) to join our luxury hotel in Dubai United Arab this role you will be responsible for ensuring exceptional guest experiences managing guest inquiries and overseeing the guest relations team to maintain our high standards of service excellence. - Assist the Guest Relations Manager in daily...

Help AG is looking for a talented and enthusiastic Office Administration & Guest Relations Specialist (UAE National) who will be supporting office operations team with diligent and efficient administrative contribution with a focus on customer visits, meetings & conferences. With a positive and friendly personality, the role brings up own ideas and takes proactive ownership. The role is key for...

A leading cybersecurity firm in Dubai is seeking a Guest Relations Specialist & Office Administration who will enhance office operations and manage visitor experiences. The ideal candidate should have strong customer service skills, be proficient in English and Arabic, and be an UAE National. This role emphasizes a welcoming atmosphere and proactive office support, offering benefits like health...

A leading luxury hospitality company in Dubai is seeking a Guest Relations Manager for Jumeirah Al Naseem. This role involves preparing arrival lists, overseeing guest interactions, and ensuring service quality. Ideal candidates will have three years in luxury hotels, supervisory experience, and excellent communication skills. The position promises a supportive work environment with benefits...

The Guest Relations Supervisor oversees the Guest Relations team, ensuring the highest level of guest satisfaction by addressing concerns, resolving issues, and creating memorable experiences. This role requires exceptional interpersonal skills, attention to detail, and the ability to manage a team in a fast-paced hospitality environment. This position is ideal for someone passionate about...

JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes...

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter...

EDEN’S Homes & Villas is a leading luxury holiday home rental agency based in Dubai. We specialize in providing exceptional short-term rental management services for property owners and unforgettable stays for our global guests. We are a fast-growing company, passionate about combining cutting-edge technology with personalized service to deliver unparalleled experiences in Dubai’s dynamic...

A global hospitality leader seeks a Guest Relations Manager in Dubai to ensure exceptional guest experiences. The role involves managing inquiries, resolving complaints, and coordinating with various departments for high standards of service. Candidates should hold a Bachelor’s degree and have at least 2 years of relevant experience. Successful candidates will enhance guest satisfaction and...

Description POSITION SUMMARY Process all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify/adjust billing. Compile and review daily...

Company Description DUKES The Palm, Dubai Hotel Synonymous with timeless British sophistication, Dukes The Palm, Dubai Hotel brings a touch of classic elegance to the city’s vibrant hospitality landscape. With spectacular views of the Arabian Gulf and Dubai Marina skyline, this 5‑star destination offers: - Upscale rooms and luxurious suites - Award‑winning dining experiences - A private beach...

Guest Relations Manager - Jumeirah Al Naseem United Arab Emirates Job Description About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj...

Guest Relations Specialist & Office Administration (UAE National) Help AG is looking for a talented and enthusiastic Office Administration & Guest Relations Specialist (UAE National) who will support office operations with a diligent and efficient administrative contribution with a focus on customer visits, meetings & conferences. With a positive and friendly personality, the role brings own...

Description POSITION SUMMARY Process all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify/adjust billing. Compile and review daily...

1. Guest Engagement: - Act as the primary point of contact for guests ensuring their needs and expectations are consistently met and exceeded. - Assists in creating tailored experiences for VIPs repeat guests and high-profile clients by utilizing guest history and preferences. - Handles guest feedback record glitches and ensure prompt resolution with complete follow-up and closure. - Communicate...

A luxury hotel group in Dubai is looking for an Assistant Guest Relations Manager fluent in Turkish to deliver exceptional service. Responsibilities include handling VIP guests, resolving complaints, and training staff. A bachelor's degree in Hospitality Management and 3-5 years of relevant experience are required. This full-time position involves flexible hours and offers a dynamic work...

Description POSITION SUMMARY Assist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest checkins by confirming reservations, assigning rooms and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit or credit. Set up accurate...

The Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing all aspects of guest services and relations. This role involves handling guest inquiries resolving complaints coordinating special requests and maintaining high standards of hospitality to enhance customer satisfaction and loyalty. The Guest Relations Manager will be reporting directly to the...

A leading hotel chain in Dubai is seeking a Guest Relations Manager to ensure exceptional guest experiences through effective management of guest services and relationships. The role involves personalizing guest interactions, resolving complaints swiftly, and coordinating efforts with departments to enhance guest satisfaction. The ideal candidate will possess excellent communication and...