customer complaints jobs in Egypt

Respond to customer inquiries promptly and accurately through chat platforms Handle complaints professionally escalate unresolved issues and ensure proper documentation Provide accurate information regarding ongoing promotions benefits and platform procedures Monitor follow up and ensure resolution of customer requests Use backend and frontend systems to assist customers Communicate...

Please note If you are shortlisted we will contact you via HR email or Telegram Kindly add us on Telegram ID lynnnhr with your email and your name and position if you want to apply for the further process Key Responsibilities Respond to customer inquiries promptly and accurately through chat platforms Handle complaints professionally escalate unresolved issues and ensure proper documentation...

About the Role We re looking for a passionate and motivated English Customer Service Representative to join our team In this role you will assist customers by providing information solving problems and ensuring a positive experience with our company Responsibilities Handle incoming calls emails and chat inquiries in English Provide accurate information about products and services Resolve customer...

Patient Care Coordinator Egypt Location Al Dokki Cairo Position Purpose The Patient Care Coordinator plays a vital role in supporting and managing Patient Support Programs ensuring that patients receive timely compassionate and professional assistance throughout their treatment journey The coordinator serves as a trusted advocate and a caring voice ensuring no patient lives their patient support...

Join Us At Vodafone we re not just shaping the future of connectivity for our customers - we re shaping the future for everyone who joins our team When you work with us you re part of a global mission to connect people solve complex challenges and create a sustainable and more inclusive world If you want to grow your career whilst finding the perfect balance between work and life Vodafone offers...

B2B ProCare Associate Location NBS Company Nestle Egypt Full-time Purpose of Job To Handle incoming calls and Ensure all calls are logged in CRM respond to social media contact us requests and Emails covering the following Services Technical machine assistance telemarketing order capturing payment collection and dues payments Conducts survey and service satisfaction assessments Attending on going...

Job Purpose To provide excellent customer service by handling incoming and outgoing calls responding to customer inquiries processing orders resolving complaints efficiently and ensuring a positive customer experience that supports the retail business objectives Key Responsibilities Handle incoming customer calls and respond promptly to inquiries regarding orders products store locations and...

JOB PURPOSE Directly responsible for leading the successful execution of Projects according to the department Vision and Goals KEY ACCOUNTABILITIES Order to Project Close Out To deliver superior Client Service right the first time on time every time within the budget at the right quality Directly responsible for leading and managing the successful execution of the Project as per the Department...

Sales Direct Consumer Quality Assurance Senior Specialist Sales Operation - 250002RC Description Job Purpose Quality audit visit across sales channel to cover 80 location to ensure covering all Etisalat sales activities and ensure in order to maintain Etisalat standards policies to enhance experience and ensure NTRA regulations are met Report To Position Name Quality Audit Visits Achieve highest...

Support Senior Management for any special project under his expertise Responsible for delivering Inspection Technical Other Special project base services after related training qualification following BV SOP Support management for organizing training as and when required for new or existing BV resources considering his expertise Support Management for investigating root causes and identifying the...

Company Description Join a hotel that is a member of the Accor network whose group brings together more than 45 brands 5 500 hotels 10 000 restaurants and lifestyle destinations Here we believe in you and what you bring to the table There are many opportunities for development and advancement Every gesture every smile every action contributes to creating a positive and memorable impact for our...

Are you a passionate wellness advocate with a flair for luxury hospitality InterContinental Cairo Citystars a Great Place to Work GPTW certified hotel is seeking a dedicated Health Club Spa Manager to lead our team in creating unforgettable wellness experiences If you re ready to inspire and elevate our guests rejuvenation journeys in a supportive and thriving environment we want to hear from you...

Mass Youth Advisor Call Center - 250002TY Description Job Purpose To respond and answer Ahlan prepaid Demagh Tanya segments inbound calls with high quality standards assisting customers with all available tools in order to achieve highest level of customer satisfaction attract new customers and retain existing ones Report To Position Name o Answer inbound calls and respond to customer requests to...

Consumer Engagement Associate French Speaker POSITION SNAPSHOT Location Egypt Company Nestle POSITION SUMMARY Joining Nestle means you are joining the largest food and Beverage Company in the world At our very core we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future You will respond to consumers inquiries...

Position Patient Care Position Purpose The Patient Care plays a vital role in supporting and managing Patient Support Programs ensuring that patients receive timely compassionate and professional assistance throughout their treatment journey The Patient Care serves as a trusted advocate and a caring voice ensuring no patient lives their patient support program journey alone From coordinating...