call operator jobs in Dubai

An international hotel chain in Dubai is seeking a dedicated telephone operator. This role involves handling all incoming and outgoing calls, ensuring guest satisfaction, and coordinating with various departments. Candidates should have a high school diploma, prior experience in a similar role, and strong communication skills. The position requires the ability to remain calm under pressure and a...

A luxury hotel brand in Dubai is seeking a Telephone Operator to be the first voice guests hear, providing efficient and warm communication. Responsibilities include handling all calls, processing guest requests, and maintaining knowledge of hotel services. The ideal candidate will have experience in a luxury hotel environment, excellent communication skills, and a proactive personality aligned...

The American University in the Emirates is searching for an excellent Call Center Operator who will address and resolve inquiries complaints and concerns ensuring high levels of satisfaction while maintaining the universitys reputation for excellent service. The role involves actively listening to students empathizing with their challenges and providing timely solutions. Salary Range: AED 4000...

A financial institution in the United Arab Emirates is seeking a Workforce Management Analyst to optimize contact center operations by effectively scheduling, forecasting, and staffing. The successful candidate will have a Bachelor’s degree in finance/accounting and at least 4 years of supervisory experience in Workforce Management. Key responsibilities include developing forecasts, monitoring...

Super Bytes is seeking a highly motivated and experienced Call Center Manager to join our growing team in Dubai United Arab Emirates. This is a full-time position offering a competitive salary ranging from 4000 AED to 6000 AED. As Call Center Manager you will be responsible for overseeing the daily operations of our call center ensuring high-quality customer service and driving team performance...

Call Center Manager - Medical Imaging Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with...

We are looking for aCall Center Manager to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met, and maintain a high standard of customer interaction and satisfaction. The ideal candidate is a professional with proven experience in managing contact center teams,...

Business Development Manager – BPO & Call Center Division Job Title: Business Development Manager – BPO & Call Center Division Location: Dubai, UAE Employment Type: Full-Time About the Role We are seeking a high-performing Business Development Manager to take full responsibility for driving sales and business growth across our BPO and Call Center division. The ideal candidate must have...

To lead and oversee day-to-day call center operations for Farnek, Hitches & Glitches, and HITEK, ensuring exceptional customer service and operational efficiency. The role requires strong leadership in managing service workflows in facilities management and home services, while driving digital transformation through AI-powered tools and platforms. Key Responsibilities - Supervise daily call...

Job Summary (List Format) NOC & Call Center Manager - Lead and manage both 24 7 Network Operations Center (NOC) and customer-facing Call Center operations. - Ensure continuous IT service uptime and high-quality end-user support. - Oversee infrastructure network and cloud monitoring as well as customer service/helpdesk functions. - Define track and report on KPIs such as MTTR SLA uptime Average...

We are seeking a dynamic and experienced Call Centre Manager to lead our patient contact centre operations. This pivotal role ensures seamless communication between patients and hospital services, driving excellence in customer experience, operational efficiency, and team performance. Responsibilities The Call Center Manager will be responsible for overseeing the daily operations of the...

Additional Information Job Number: 25024132 Job Category: Rooms & Guest Services Operations Location: The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates Schedule: Full Time Located Remotely? N Position Type: Non-Management POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate...

Overview Canadian University Dubai is seeking a passionate and service-driven Call Center Officer to join our dynamic team. In this role, you will play a key part in delivering a world-class student experience across all communication channels – inbound and outbound, voice and non-voice. Responsibilities - Handle student inquiries via phone, email, and chat with professionalism and empathy. -...

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates. Description We are looking for a dedicated Call...

A leading facilities management firm in Dubai seeks a Call Center Supervisor to lead day-to-day operations, ensuring exceptional customer service and team efficiency. Candidates should have a degree in Business Administration and 3-5 years of supervisory experience in call centers. Strong leadership and CRM skills are essential. This role offers a competitive salary package with opportunities to...

A customer service company in Dubai is seeking a Call Center Manager to lead operations. Responsibilities include supervising day-to-day activities, ensuring service excellence, and analyzing metrics for performance enhancement. The ideal candidate has 3–5 years' experience in a call center, fluency in Arabic and English, and strong leadership skills. Benefits include a competitive salary of...

Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with American Hospital Dubai’s mission and...

A leading healthcare facility in Dubai is seeking a dynamic Call Centre Manager to lead its patient contact centre operations. This pivotal role aims to ensure excellent communication between patients and services, driving operational efficiency and team performance. The ideal candidate should have significant experience in call center management within healthcare, complemented by strong...

Oversees the day-to-day operations of the hospital’s call center, ensuring all patient interactions are handled confidentially, efficiently, and in line with hospital standards. Supervises and develops call center staff, monitors service quality, and drives operational performance to meet established targets. Fosters a culture of teamwork and respect for diversity, ensures adherence to hospital...

We are looking for a UAE National Call Centre Agent to join our dynamic Automotive Division, where you will be the first point of contact for customer inquiries, service bookings, and product support. Your mission is to deliver a seamless, professional customer experience that builds loyalty and trust. This role is ideal for someone with strong communication skills, a proactive attitude, and a...