call operator jobs in Dubai

An international hotel chain in Dubai is seeking a dedicated telephone operator. This role involves handling all incoming and outgoing calls, ensuring guest satisfaction, and coordinating with various departments. Candidates should have a high school diploma, prior experience in a similar role, and strong communication skills. The position requires the ability to remain calm under pressure and a...

A luxury hotel brand in Dubai is seeking a Telephone Operator to be the first voice guests hear, providing efficient and warm communication. Responsibilities include handling all calls, processing guest requests, and maintaining knowledge of hotel services. The ideal candidate will have experience in a luxury hotel environment, excellent communication skills, and a proactive personality aligned...

The American University in the Emirates is searching for an excellent Call Center Operator who will address and resolve inquiries complaints and concerns ensuring high levels of satisfaction while maintaining the universitys reputation for excellent service. The role involves actively listening to students empathizing with their challenges and providing timely solutions. Salary Range: AED 4000...

A financial institution in the United Arab Emirates is seeking a Workforce Management Analyst to optimize contact center operations by effectively scheduling, forecasting, and staffing. The successful candidate will have a Bachelor’s degree in finance/accounting and at least 4 years of supervisory experience in Workforce Management. Key responsibilities include developing forecasts, monitoring...

Super Bytes is seeking a highly motivated and experienced Call Center Manager to join our growing team in Dubai United Arab Emirates. This is a full-time position offering a competitive salary ranging from 4000 AED to 6000 AED. As Call Center Manager you will be responsible for overseeing the daily operations of our call center ensuring high-quality customer service and driving team performance...

We are looking for a UAE National Call Centre Agent to join our dynamic Automotive Division, where you will be the first point of contact for customer inquiries, service bookings, and product support. Your mission is to deliver a seamless, professional customer experience that builds loyalty and trust. This role is ideal for someone with strong communication skills, a proactive attitude, and a...

A cybersecurity consultancy firm based in Dubai is looking for a skilled professional to manage and enhance security operations. You will analyze security alerts, manage SIEM installations, and conduct threat assessments. Ideal candidates should have solid experience in cybersecurity operations, knowledge of Python and PowerShell, and be willing to work night shifts and participate in on-call...

The Customer Engagement Manager is responsible for leading Brau’s central bookings and customer care team across multiple branches in KSA and UAE. This role manages and coaches a team of call centre agents, ensuring every client interaction converts into high quality bookings and delivers an exceptional brand experience. The role plays a critical part in driving revenue, optimising appointment...

A leading beauty studio in Dubai is seeking a Call Center Manager to oversee day-to-day operations and lead a team focused on high customer satisfaction. The ideal candidate will have over 5 years of management experience in a call center setting and must be fluent in Arabic. This role offers a competitive salary and the opportunity to develop professionally. Join a dynamic team in a...

A global hospitality provider in Dubai is seeking a Telephone Operator to join their team. The ideal candidate will manage calls efficiently, exhibit excellent communication skills, and provide outstanding customer service. This entry-level position requires a friendly demeanor and the ability to multitask while maintaining professionalism under pressure. The company offers a fully furnished...

A prestigious hotel in Dubai seeks a Telephone Operator Supervisor to manage the Call Centre department and ensure adherence to luxury service standards. The ideal candidate will have prior experience in a similar role, strong administrative and communication skills, and a commitment to exceptional customer service. Responsibilities include orchestrating guest inquiries, coordinating wake-up...

A leading customer service provider in Dubai is looking for a Call Center Team Leader to oversee operations, drive team performance, and enhance customer satisfaction. The ideal candidate should have at least 3 years of experience, be bilingual in Arabic and English, and possess strong leadership skills. This full-time role requires a proactive individual to foster a positive work environment...

Meraki Education is looking for enthusiastic and customer-oriented individuals to join our call center team. The role involves handling inbound and/or outbound calls, assisting families interested in admissions at our school, with their queries, resolving issues, and ensuring parent satisfaction while following company policies and procedures. Key Responsibilities - Answer inbound calls from...

Call Center Manager - Medical Imaging Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with...

Business Development Manager – BPO & Call Center Division Job Title: Business Development Manager – BPO & Call Center Division Location: Dubai, UAE Employment Type: Full-Time About the Role We are seeking a high-performing Business Development Manager to take full responsibility for driving sales and business growth across our BPO and Call Center division. The ideal candidate must have...

We are looking for aCall Center Manager to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met, and maintain a high standard of customer interaction and satisfaction. The ideal candidate is a professional with proven experience in managing contact center teams,...

Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with American Hospital Dubai’s mission and...

Call Center Team Leader We are looking for a Call Center Team Leader to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met and maintain a high standard of customer interaction and satisfaction. The ideal candidate is a bilingual (Arabic and English) professional with...

| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | None / No Formal Education || Experience | 5 Year+ |## Job OverviewCall Centre Manager position available at BRAU. in Dubai, United Arab Emirates. Manage and optimize call center operations, ensuring high levels of customer satisfaction and efficient team performance.## Company OverviewBRAU. is a premier brow, lash,...

A customer service company in Dubai is seeking a Call Center Manager to lead operations. Responsibilities include supervising day-to-day activities, ensuring service excellence, and analyzing metrics for performance enhancement. The ideal candidate has 3–5 years' experience in a call center, fluency in Arabic and English, and strong leadership skills. Benefits include a competitive salary of...