call operator jobs in Ras al-Khaimah

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and...

A luxury resort in the UAE is hiring an Entry-level Agent for Call Center Operations. The role involves responding to guest inquiries, processing reservations, and maintaining high service standards. Ideal candidates should possess strong communication skills and the ability to multitask in a fast-paced environment. The position offers a competitive salary in AED along with healthcare benefits...

| | || --- | --- || Location | Ras al-Khaimah, United Arab Emirates || Qualifications | None / No Formal Education || Experience | No Experience / Fresh |## Job OverviewWynn Al Marjan Island is seeking an Agent to join the resort’s Call Center Operations team. This role involves answering incoming calls, assisting guests with reservations and inquiries, and ensuring high-quality Forbes Five Star...

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities - Handle individual and group room reservation requests via phone, email or other channels. - Accurately enter bookings into the reservation system (e.g. Opera PMS). - Provide information about room types, rates, promotions and availability. - Upsell rooms and services to maximize revenue. - Ensure...

A leading banking institution in the UAE is seeking a Workforce Management & Operations Manager to oversee the MIS Team and manage the performance of contact center operations. This critical role includes ensuring optimal scheduling, conducting coaching sessions, and improving call center efficiency through data analysis and collaboration with various stakeholders. Ideal candidates will have...

A Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies. They use their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. What will I be doing? - Achieve positive outcomes from Guest queries in a timely and efficient manner - Accept and deliver all messages correctly and promptly for...

Telephone Operator Job Number: HOT0C6LN Work Locations Hampton by Hilton Marjan Island, Marjan Island Boulevard, Marjan Island, Ras Al Khaimah, TBD Job Description As a Telephone Operator at Hampton by Hilton Marjan Island, you will accept, deliver, and respond to guest and management messages, inquiries, and emergencies. Using your knowledge of the hotel facilities, services, and local...

Job Description A Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. What will I be doing? As a Telephone Operator, You Will Accept, Deliver And Respond To Guest And Management Messages, Enquiries And Emergencies Using...

A prominent consultancy firm is seeking an Operational Excellence Manager for a 12-month contract based in Ras al-Khaimah. The role requires enhancing call center operations through process optimization and operational improvements. Candidates should have strong analytical skills, a Lean Six Sigma certification, and 6–10 years of experience in the industry. This position focuses on driving...

Apply for the Agent - Call Center Operations role at Wynn Al Marjan Island. About Wynn Al Marjan Island On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island is an opulent beachside destination offering 1,530 rooms, 22 restaurants and lounges, a theatre, nightclub, and five‑star spa. Located less than 50 minutes from Dubai International Airport, the integrated...

Plant Operator – Waldorf Astoria Ras Al Khaimah A Plant Operator is responsible for the maintenance operations within the hotel, ensuring the upkeep of all property facilities and implementing effective energy conservation practices to maintain the highest standards of comfort and efficiency. Responsibilities - Oversee and manage the operation, maintenance, and repair of all hotel plant rooms,...

Description Role : Workforce Management & Operations Manager Location : Ras Al Khaimah Role Purpose: To manage and lead the MIS Team as well as the Team of Work Force Management Analyst for all sites as well as the outsourced operations. This role is critical as it involves important areas of the business which determines the effectiveness and efficiency and quality of the daily contact center...

Operational Excellence Manager (12-Month Contract — Extendable) Travel: As required to operations sites and stakeholders Role Purpose The Operational Excellence Manager is responsible for improving efficiency, service quality, and cost performance across call center and contact center operations. The role focuses on process optimization, workforce productivity, automation, and data-driven...

A luxury beachside resort in Ras al-Khaimah seeks an Agent for the Call Center Operations team. The role entails assisting guests with inquiries and reservations, ensuring adherence to Forbes Five Star standards. Candidates should possess strong communication skills and ideally have customer service experience. The position offers competitive salary and benefits, with opportunities for growth...

A luxury resort in the United Arab Emirates is seeking an Agent to join its Call Center Operations team. The ideal candidate will possess strong communication skills, multitasking abilities, and a customer-focused attitude. Responsibilities include answering calls, assisting guests, and ensuring quality service. This position offers an attractive salary and benefits, including a healthcare...

- To attend and handle all guest requests received for internal services as per the hotel standards and procedures. - To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards. - To ensure that all guests enjoy their stay being offered the finest personal service. - To respect the privacy of the guests and the confidentiality of the information. - To...

Plant Operator - Waldorf Astoria Ras Al Khaimah Job Number: HOT0BUQ4 Work Locations Waldorf Astoria Ras Al Khaimah, Vienna Street, Ras Al Khaimah 99999 Responsibilities A Plant Operator is responsible for the maintenance operations within the hotel, ensuring the upkeep of all property facilities and implementing effective energy conservation practices to maintain the highest standards of...

- Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer Log - Report broadband and telephone equipment defects to the relevant vendors - Attend to complaints and enquiries referred to by Communications Assistant - Highlight important events special instructions and information to the team - Handle follow ups passed...

A luxury resort in the UAE is seeking a Director – Call Center Operations to lead a high-performing team. The ideal candidate must have extensive call center management experience, particularly in luxury hospitality. This role requires strong leadership skills, knowledge of call center technologies, and the ability to meet customer needs effectively. The position offers a competitive salary,...

Job Description About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre,...