call centre jobs in Dubai

We are seeking a dynamic and experienced Call Centre Manager to lead our patient contact centre operations. This pivotal role ensures seamless communication between patients and hospital services, driving excellence in customer experience, operational efficiency, and team performance. Responsibilities The Call Center Manager will be responsible for overseeing the daily operations of the...

We are looking for a UAE National Call Centre Agent to join our dynamic Automotive Division, where you will be the first point of contact for customer inquiries, service bookings, and product support. Your mission is to deliver a seamless, professional customer experience that builds loyalty and trust. This role is ideal for someone with strong communication skills, a proactive attitude, and a...

The Customer Engagement Manager is responsible for leading Brau’s central bookings and customer care team across multiple branches in KSA and UAE. This role manages and coaches a team of call centre agents, ensuring every client interaction converts into high quality bookings and delivers an exceptional brand experience. The role plays a critical part in driving revenue, optimising appointment...

| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | None / No Formal Education || Experience | 5 Year+ |## Job OverviewCall Centre Manager position available at BRAU. in Dubai, United Arab Emirates. Manage and optimize call center operations, ensuring high levels of customer satisfaction and efficient team performance.## Company OverviewBRAU. is a premier brow, lash,...

- Handle incoming calls and manage outgoing calls as required. - Manage large amounts of inbound and outbound calls in a timely manner, logging the customer request, complaints, troubleshoot. - Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. - Follow communication scripts when handling different topics. - Maintains customer records by...

Select how often (in days) to receive an alert: Job Category: Customer Care and Technical Service Location: QA Job Requisition ID: 2484 Daikin Middle East & Africa (DAME) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions,...

EOE/AA/Disabled/Veterans A Sales Manager for Waldorf Astoria Dubai International Financial Centre represents the hotel in the development of market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts while consistently striving to maximize revenue in rooms public space food and beverage and ancillary products and services. What will I be...

Welcome Centre Operator (WCO) The WCO ensures that all calls received are answered quickly and that a prompt follow up is done correctly. Their tone of voice politeness & dynamism must be outstanding. The WCO is the voice of the hotel and is the first point of contact with the guest. The WCO must be polyvalent when working as a telephone operator. When she/he has to deal with Call Centre issues...

Team Supervision (only for Team leaders and supervisors) - Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. - Provide on-the-job training and constructive feedback to assigned team to support their overall development. - Promote the...

Commercial Director at Waldorf Astoria Dubai International Financial Centre (HOT0C3QM) Job Number: HOT0C3QM Work Locations Waldorf Astoria Dubai International Financial Centre, Dubai International Financial Centre, Dubai 74777 The Commercial Director of Waldorf Astoria Dubai International Financial Centre, a Forbes 5-Star hotel, will lead the development and execution of the property’s...

To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience. Possessing a strong team spirit, motivation and friendly environment with all customer and Colleagues Specific...

Call Center Manager - Medical Imaging Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with...

A leading automotive company in Dubai is seeking a UAE National Call Centre Agent to deliver exceptional customer service. This full-time on-site position offers a competitive salary range of 5,000 – 8,500 AED, along with incentives, medical insurance, and career development opportunities. Ideal candidates will have 1–2 years in customer service, strong communication skills in English and Arabic,...

Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with American Hospital Dubai’s mission and...

EOE/AA/Disabled/Veterans As a Housekeeping Order Taker at Waldorf Astoria Dubai International Financial Centre you would be responsible for answering all telephones dispatches via 2way communication system and generates computerized reports to ensure department compliance with service standards. What will I be doing As a Housekeeping Order Taker at Waldorf Astoria Dubai International Financial...

The Communications Centre Supervisor oversees the daily operations of the resorts communications hub ensuring all internal and external calls messages guest requests and emergency communications are handled efficiently professionally and in line with luxury service standards. This role ensures smooth coordination between departments supervises the communications team and contributes to delivering...

Oversees the day-to-day operations of the hospital’s call center, ensuring all patient interactions are handled confidentially, efficiently, and in line with hospital standards. Supervises and develops call center staff, monitors service quality, and drives operational performance to meet established targets. Fosters a culture of teamwork and respect for diversity, ensures adherence to hospital...

What are we looking for A Personal Concierge at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should posses the following skills and characteristics: - Previous experience in similar role. - Calm efficientand organized with great attention to detail. - Excellent personal...

What are we looking for A Reservations Agent serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should possess the following skills and characteristics: - Previous experience working as a Reservations Agent in a Luxury Hotel. - A passion for delivering great customer...

EOE/AA/Disabled/Veterans What are we looking for A Laundry Attendant at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: - Positive attitude - Good communication skills - Ability to work under pressure -...