call center supervisor jobs in Dubai

A leading insurance organization in Dubai is seeking an experienced Call Center Supervisor to lead daily operations. Responsibilities include supervising agents, monitoring performance against KPIs, ensuring compliance with regulations, and handling escalated customer complaints. The ideal candidate should have proven experience in a call center environment, particularly in insurance, possess...

A healthcare facility in Dubai is seeking a skilled Call Center Supervisor to oversee daily operations and manage customer service representatives. The ideal candidate will have strong supervisory and analytical skills, exceptional communication abilities, and experience in call center operations. Fluency in English and Arabic is essential. This role focuses on maintaining high patient...

A financial services company in Dubai is seeking a Call Center Supervisor / BPO Trainer to enhance agent performance and ensure adherence to quality standards. The ideal candidate will design and deliver impactful training programs for customer service and sales teams. Qualifications include a Bachelor's Degree and at least 5 years of experience in call center operations. This full-time role...

A leading facilities management firm in Dubai seeks a Call Center Supervisor to lead day-to-day operations, ensuring exceptional customer service and team efficiency. Candidates should have a degree in Business Administration and 3-5 years of supervisory experience in call centers. Strong leadership and CRM skills are essential. This role offers a competitive salary package with opportunities to...

Oversees the day-to-day operations of the hospital’s call center, ensuring all patient interactions are handled confidentially, efficiently, and in line with hospital standards. Supervises and develops call center staff, monitors service quality, and drives operational performance to meet established targets. Fosters a culture of teamwork and respect for diversity, ensures adherence to hospital...

RequirementsBachelor s degree in Business Administration, Communication, or related field7+ years of experience in call center managementStrong leadership and interpersonal skillsAbility to handle stressful situations calmlyFamiliarity with call center software and CRM systemsCompany IndustryMedicalMedical DevicesDepartment / Functional AreaHelpdeskCustomer ServiceTelecallingKeywordsCall Center...

About the Role: Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management. The ideal candidate will have prior experience in handling community or resident-related inquiries, and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service. This role is perfect...

The American University in the Emirates is searching for an excellent Call Center Operator who will address and resolve inquiries complaints and concerns ensuring high levels of satisfaction while maintaining the universitys reputation for excellent service. The role involves actively listening to students empathizing with their challenges and providing timely solutions. Salary Range: AED 4000...

A prominent recruitment agency is seeking an experienced Call Center Officer/Supervisor to manage daily operations of customer service centers in Dubai. The successful candidate will oversee service delivery, implement quality assurance programs, and enhance customer experience through strategic planning and effective leadership. A bachelor's degree and 3-5 years of customer service leadership...

Overview Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness sport and health. By promoting the Healthness lifestyle of exercise a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. It has been selected...

Overview Call Center Agent, with experience, required for an Emergency Road Assistance. Arabic speaking will be an advantage. Email: jobs@motoringclub.com Qualifications - Call Center Agent, with experience, required for an Emergency Road Assistance. - Arabic speaking will be an advantage. Application Email: jobs@motoringclub.com #J-18808-Ljbffr

Meraki Education is looking for enthusiastic and customer-oriented individuals to join our call center team. The role involves handling inbound and/or outbound calls, assisting families interested in admissions at our school, with their queries, resolving issues, and ensuring parent satisfaction while following company policies and procedures. Key Responsibilities - Answer inbound calls from...

A leading UAE online classified platform is looking for an experienced Call Centre Agent to join their team in Dubai. The role involves handling high volumes of inbound and outbound calls, managing customer enquiries and complaints, and coordinating with the field sales team. The ideal candidate will have at least 12 months experience in a call center environment, excellent multitasking skills,...

Role Description This is a full-time on-site role for a Call Center Supervisor, based in Dubai. The Call Center Supervisor will oversee daily operations of the call center, manage and coordinate a team of customer service representatives, monitor performance metrics, and ensure high-quality service delivery. Responsibilities also include maintaining patient satisfaction, preparing performance...

To lead and oversee day-to-day call center operations for Farnek, Hitches & Glitches, and HITEK, ensuring exceptional customer service and operational efficiency. The role requires strong leadership in managing service workflows in facilities management and home services, while driving digital transformation through AI-powered tools and platforms. Key Responsibilities - Supervise daily call...

Company: IIQAF Group Industry: Insurance Location: Dubai, United Arab Emirates Job Type: Full-time Salary: AED 8,500 – AED 9,500 per month Job Overview IIQAF Group is seeking an experienced Call Center Supervisor to lead and manage daily call center operations within our Insurance division in Dubai. The ideal candidate will have strong leadership skills, KPI-driven performance management...

Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with American Hospital Dubai’s mission and...

| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | Bachelor’s Degree || Experience | 5 Year+ |## Job OverviewAetram Finserv is seeking a Call Center Supervisor / BPO Trainer to design and deliver impactful training programs for customer service and sales teams in Dubai. The ideal candidate will enhance agent performance, improve customer satisfaction, and ensure...

A leading road assistance service in Dubai is seeking an experienced Call Center Agent. The role involves providing support to customers during emergency situations, requiring excellent communication skills and experience in the call center industry. Fluency in Arabic is an advantage. The position offers a chance to assist customers at critical moments and is pivotal for ensuring their safety on...

An educational institution in Dubai is seeking enthusiastic individuals for a customer-oriented role within their call center team. Candidates should have a Bachelor's degree and possess strong active listening and problem-solving skills. The responsibilities include handling inbound and outbound calls, assisting families with school admissions inquiries, and ensuring high customer satisfaction....