call center supervisor jobs

A leading facilities management firm in Dubai seeks a Call Center Supervisor to lead day-to-day operations, ensuring exceptional customer service and team efficiency. Candidates should have a degree in Business Administration and 3-5 years of supervisory experience in call centers. Strong leadership and CRM skills are essential. This role offers a competitive salary package with opportunities to...

Oversees the day-to-day operations of the hospital’s call center, ensuring all patient interactions are handled confidentially, efficiently, and in line with hospital standards. Supervises and develops call center staff, monitors service quality, and drives operational performance to meet established targets. Fosters a culture of teamwork and respect for diversity, ensures adherence to hospital...

A prestigious hotel in Dubai seeks a Telephone Operator Supervisor to manage the Call Centre department and ensure adherence to luxury service standards. The ideal candidate will have prior experience in a similar role, strong administrative and communication skills, and a commitment to exceptional customer service. Responsibilities include orchestrating guest inquiries, coordinating wake-up...

Call center operator vacancy in Ajman UAE Call Center Operator (Pakistani Nationals Only) We are seeking a dedicated and customer-oriented Call Center Operator to join our team in Ajman, UAE. As a Call Center Operator, you will be responsible for answering incoming calls from customers, addressing their inquiries and concerns, and providing excellent customer service. Responsibilities -...

Call Center Customer Service Representative We are pleased to announce an exciting opportunity for a UAE National with Family Book as a customer service representative to join our growing team in Ajman. Key Responsibilities: - Handle inbound and outbound calls in a professional and courteous manner - Provide accurate information, resolve inquiries, and ensure excellent customer experience -...

About the Role: Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management. The ideal candidate will have prior experience in handling community or resident-related inquiries, and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service. This role is perfect...

The American University in the Emirates is searching for an excellent Call Center Operator who will address and resolve inquiries complaints and concerns ensuring high levels of satisfaction while maintaining the universitys reputation for excellent service. The role involves actively listening to students empathizing with their challenges and providing timely solutions. Salary Range: AED 4000...

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and...

Super Bytes is seeking a highly motivated and experienced Call Center Manager to join our growing team in Dubai United Arab Emirates. This is a full-time position offering a competitive salary ranging from 4000 AED to 6000 AED. As Call Center Manager you will be responsible for overseeing the daily operations of our call center ensuring high-quality customer service and driving team performance...

Furless Permanent is a leading provider of permanent hair removal solutions, committed to delivering exceptional customer service. We are establishing an in-house call center and looking for enthusiastic and motivated call center agents to join our growing team. Key Responsibilities: - Handle inbound and outbound calls to assist customers with inquiries, bookings, and service requests. -...

We are looking for aCall Center Manager to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met, and maintain a high standard of customer interaction and satisfaction. The ideal candidate is a professional with proven experience in managing contact center teams,...

Job Description English Speaking BPO Call Center Experience Is Required Lead Generation, Tele Sales, Customer Service Positions . This role is only for Candidates based in UAE preferably on visit visa or cancelled employment visa who can join Immediately. Baden BPO & Software LLC seeks dynamic and personable sales and customer service agents to manage client inquiries. A background in call center...

Business Development Manager – BPO & Call Center Division Job Title: Business Development Manager – BPO & Call Center Division Location: Dubai, UAE Employment Type: Full-Time About the Role We are seeking a high-performing Business Development Manager to take full responsibility for driving sales and business growth across our BPO and Call Center division. The ideal candidate must have...

Job Summary (List Format) NOC & Call Center Manager - Lead and manage both 24 7 Network Operations Center (NOC) and customer-facing Call Center operations. - Ensure continuous IT service uptime and high-quality end-user support. - Oversee infrastructure network and cloud monitoring as well as customer service/helpdesk functions. - Define track and report on KPIs such as MTTR SLA uptime Average...

To lead and oversee day-to-day call center operations for Farnek, Hitches & Glitches, and HITEK, ensuring exceptional customer service and operational efficiency. The role requires strong leadership in managing service workflows in facilities management and home services, while driving digital transformation through AI-powered tools and platforms. Key Responsibilities - Supervise daily call...

A customer service company in Dubai is seeking a Call Center Manager to lead operations. Responsibilities include supervising day-to-day activities, ensuring service excellence, and analyzing metrics for performance enhancement. The ideal candidate has 3–5 years' experience in a call center, fluency in Arabic and English, and strong leadership skills. Benefits include a competitive salary of...

A leading BPO service provider is seeking a Business Development Manager to drive sales and growth across their BPO and Call Center division. The role requires strong experience in BPO and call center solutions, with responsibilities including client acquisition, market analysis, and achieving sales targets. The ideal candidate has a background in outsourcing sales and is self-driven. Attractive...

A leading provider of hair removal solutions is seeking enthusiastic Call Center Agents to join our team in Abu Dhabi or Dubai. The role involves handling customer inquiries via phone, email, and social media, providing detailed information about our services. Candidates should be fluent in English and Arabic, possess excellent communication skills, and ideally have previous call center...

Call Center Manager - Medical Imaging Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with...

Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with American Hospital Dubai’s mission and...