virtual call center jobs

To lead and oversee day-to-day call center operations for Farnek, Hitches & Glitches, and HITEK, ensuring exceptional customer service and operational efficiency. The role requires strong leadership in managing service workflows in facilities management and home services, while driving digital transformation through AI-powered tools and platforms. Key Responsibilities - Supervise daily call...

Super Bytes is seeking a highly motivated and experienced Call Center Manager to join our growing team in Dubai United Arab Emirates. This is a full-time position offering a competitive salary ranging from 4000 AED to 6000 AED. As Call Center Manager you will be responsible for overseeing the daily operations of our call center ensuring high-quality customer service and driving team performance...

Furless Permanent is a leading provider of permanent hair removal solutions, committed to delivering exceptional customer service. We are establishing an in-house call center and looking for enthusiastic and motivated call center agents to join our growing team. Key Responsibilities: - Handle inbound and outbound calls to assist customers with inquiries, bookings, and service requests. -...

A leading consulting firm is looking for a Client Service Analyst to manage customer feedback and complaints. The role involves addressing customer inquiries through a call center, ensuring service standards and KPIs are met. Candidates should have 0 to 2 years of experience in customer service, strong communication skills, and a customer-focused mindset. This position is exclusively for UAE...

A leading beauty studio in Dubai is seeking a Call Center Manager to oversee day-to-day operations and lead a team focused on high customer satisfaction. The ideal candidate will have over 5 years of management experience in a call center setting and must be fluent in Arabic. This role offers a competitive salary and the opportunity to develop professionally. Join a dynamic team in a...

Role: Call Center Agent Employment Type: Contract (3 Months) Location: UAE Start Date: Immediate Key Responsibilities - Handle inbound and outbound customer calls in a professional and timely manner - Respond to customer inquiries related to orders, deliveries, returns, exchanges, and product information - Resolve customer complaints and concerns effectively while ensuring customer...

A leading hotel in Abu Dhabi is seeking a Service Center Agent to handle calls, ensure high-quality guest service, and maintain call center operations. The ideal candidate will have a Bachelor's degree in Hotel Management, at least one year of call center experience, and excellent English communication skills. This role emphasizes professionalism, interpersonal skills, and adherence to hotel...

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities - Handle individual and group room reservation requests via phone, email or other channels. - Accurately enter bookings into the reservation system (e.g. Opera PMS). - Provide information about room types, rates, promotions and availability. - Upsell rooms and services to maximize revenue. - Ensure...

Qualifications - Customer Service, Customer Support, and Customer Satisfaction skills - Proficiency in managing and improving Customer Experience - Strong interpersonal and communication skills - Ability to handle multiple tasks and maintain attention to detail - Experience in handling calls and providing support in a call center environment - Familiarity with CRM tools and customer service...

A leading customer service provider in Dubai is looking for a Call Center Team Leader to oversee operations, drive team performance, and enhance customer satisfaction. The ideal candidate should have at least 3 years of experience, be bilingual in Arabic and English, and possess strong leadership skills. This full-time role requires a proactive individual to foster a positive work environment...

Meraki Education is looking for enthusiastic and customer-oriented individuals to join our call center team. The role involves handling inbound and/or outbound calls, assisting families interested in admissions at our school, with their queries, resolving issues, and ensuring parent satisfaction while following company policies and procedures. Key Responsibilities - Answer inbound calls from...

Call Center Agent Job Responsibilities - Obtains client information by answering telephone calls; interviewing clients; verifying information. - Determines eligibility by comparing client information to requirements. - Establishes policies by entering client information; confirming pricing. - Informs clients by explaining procedures; answering questions; providing information. - Maintains...

A leading financial institution in the UAE is seeking a Call Center Agent to manage inbound and outbound calls. You will work to achieve sales targets while providing excellent customer service. Candidates must demonstrate bilingual proficiency in Arabic and English, have strong sales and communication skills, and be capable of customer resolutions. The role includes answering queries, providing...

A leading provider of hair removal solutions is seeking enthusiastic Call Center Agents to join our team in Abu Dhabi or Dubai. The role involves handling customer inquiries via phone, email, and social media, providing detailed information about our services. Candidates should be fluent in English and Arabic, possess excellent communication skills, and ideally have previous call center...

A leading outsourcing company in Dubai is seeking a Call Center Agent for a 3-month contract. The role involves managing customer calls, addressing inquiries and complaints, and providing accurate product information. The ideal candidate will have previous call center experience and strong communication skills in English, with a customer-oriented mindset. This position offers a competitive salary...

Call Center Team Leader We are looking for a Call Center Team Leader to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met and maintain a high standard of customer interaction and satisfaction. The ideal candidate is a bilingual (Arabic and English) professional with...

Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: - To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: - Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, call center. - Proactively offer customer to register...

An educational institution in Dubai is seeking enthusiastic individuals for a customer-oriented role within their call center team. Candidates should have a Bachelor's degree and possess strong active listening and problem-solving skills. The responsibilities include handling inbound and outbound calls, assisting families with school admissions inquiries, and ensuring high customer satisfaction....

Join to apply for the Call Center Agent role at ALBA CORP This range is provided by ALBA CORP. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base Pay Range We are looking for a Call Center Agent to join our dynamic team and handle outbound calls for our Automotive division. Key Responsibilities Outbound Calling & Lead Engagement - Make...

A leading automotive company in the UAE is seeking a Call Center Agent to engage with potential customers and present automotive services. You will be responsible for making outbound calls, booking appointments, and meeting performance targets while maintaining records in the CRM. Ideal candidates will have experience in similar roles, strong communication skills, and a positive attitude. This...