inbound call center jobs

A leading classified platform in the UAE is seeking an experienced Call Centre Agent to join their team in Dubai. In this fast-paced role, you'll handle a high volume of inbound and outbound calls, ensure customer satisfaction through meeting SLA’s, and manage appointments for the sales team. Ideal candidates should have at least 12 months of call center experience and be prepared to work a...

A leading banking institution in Abu Dhabi is seeking a Contact Center Agent to manage inbound and outbound calls, ensuring compliance with established procedures. The ideal candidate will be bilingual in Arabic and English, skilled in customer interaction, with a strong commitment to meeting sales targets. This role requires working shifts, and the ability to handle customer queries with...

We are seeking a CRM Executive to join our team. The successful candidate will handle inbound and outbound customer calls, provide product or service information, resolve customer issues, and ensure customer satisfaction. Key Responsibilities: - Answer inbound calls and respond to customer inquiries. - Make outbound calls to customers for follow-ups or sales. - Provide accurate information...

A leading UAE online classified platform is looking for an experienced Call Centre Agent to join their team in Dubai. The role involves handling high volumes of inbound and outbound calls, managing customer enquiries and complaints, and coordinating with the field sales team. The ideal candidate will have at least 12 months experience in a call center environment, excellent multitasking skills,...

A recruitment company in Dubai is seeking a Call Center Agent to enhance client satisfaction by providing effective customer support. The role involves handling inbound and outbound calls, addressing customer inquiries, and resolving issues. Ideal candidates will possess strong problem-solving abilities, effective communication skills, and prior customer service experience. This full-time...

We are seeking a proficient Real Estate Call Center Agent with a minimum of 2 years of experience in the real estate sector. The ideal candidate should possess in-depth knowledge of local and off-plan projects, demonstrate efficiency in data entry, and be fluent in both Arabic and English languages. Qualifications - Minimum of 2 years of experience as a Call Center Agent in the real estate...

Company: IIQAF Group Industry: Insurance Location: Dubai, United Arab Emirates Job Type: Full-time Salary: AED 8,500 – AED 9,500 per month Job Overview IIQAF Group is seeking an experienced Call Center Supervisor to lead and manage daily call center operations within our Insurance division in Dubai. The ideal candidate will have strong leadership skills, KPI-driven performance management...

A government entity client is seeking to hire for customer service operations within a professional call center environment. The role involves handling inbound inquiries, providing accurate information, and maintaining customer records. Ideal candidates will have strong verbal communication skills and experience in a call center. The position demands the ability to handle high call volumes while...

| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | Bachelor’s Degree || Experience | 5 Year+ |## Job OverviewAetram Finserv is seeking a Call Center Supervisor / BPO Trainer to design and deliver impactful training programs for customer service and sales teams in Dubai. The ideal candidate will enhance agent performance, improve customer satisfaction, and ensure...

Meraki Education is looking for enthusiastic and customer-oriented individuals to join our call center team. The role involves handling inbound and/or outbound calls, assisting families interested in admissions at our school, with their queries, resolving issues, and ensuring parent satisfaction while following company policies and procedures. Key Responsibilities - Answer inbound calls from...

Role: Call Center Agent Employment Type: Contract (3 Months) Location: UAE Start Date: Immediate Key Responsibilities - Handle inbound and outbound customer calls in a professional and timely manner - Respond to customer inquiries related to orders, deliveries, returns, exchanges, and product information - Resolve customer complaints and concerns effectively while ensuring customer...

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities - Handle individual and group room reservation requests via phone, email or other channels. - Accurately enter bookings into the reservation system (e.g. Opera PMS). - Provide information about room types, rates, promotions and availability. - Upsell rooms and services to maximize revenue. - Ensure...

A leading financial institution in the UAE is seeking a Call Center Agent to manage inbound and outbound calls. You will work to achieve sales targets while providing excellent customer service. Candidates must demonstrate bilingual proficiency in Arabic and English, have strong sales and communication skills, and be capable of customer resolutions. The role includes answering queries, providing...

Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide...

Job Title: Call Center Executive Location: Dubai, UAE Job Summary Our client is seeking a highly skilled and experienced Call Center Executive to join their Customer Service team in Dubai. As a Call Center Executive, you will be the primary point of contact for patients, providing exceptional service and support while ensuring a positive experience for every caller. Key Responsibilities -...

Overview Join our dynamic team as a Call Center Agent, where you will be the voice of our company, providing top-notch support and solutions to our valued customers. You will handle inbound and outbound calls to address customer inquiries and resolve any issues they may face. Your ability to communicate effectively and empathize with customers will be critical in enhancing their overall...

A leading digital platform in the UAE is seeking an experienced Call Centre Agent for the dubizzle pro motors team. This role involves managing high volumes of inbound calls, ensuring customer satisfaction, and maintaining communication with customers via multiple channels. The ideal candidate will have at least 12 months of experience in a call center or telesales role and be flexible with...

Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: - To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: - Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, call center. - Proactively offer customer to register...

An educational institution in Dubai is seeking enthusiastic individuals for a customer-oriented role within their call center team. Candidates should have a Bachelor's degree and possess strong active listening and problem-solving skills. The responsibilities include handling inbound and outbound calls, assisting families with school admissions inquiries, and ensuring high customer satisfaction....

A leading digital platform in the UAE is seeking an experienced Call Centre Agent for the dubizzle pro motors team. This role involves managing high volumes of inbound calls, ensuring customer satisfaction, and maintaining communication with customers via multiple channels. The ideal candidate will have at least 12 months of experience in a call center or telesales role and be flexible with...