telephone operator jobs in Dubai

At Hilton Dubai Palm Jumeirah, a Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. What will I be doing? - Achieve positive outcomes from Guest queries in a timely and efficient manner. - Accept and deliver all...

Responsibilities - Consistently offer professional friendly and engaging service - Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. - Promptly answer telephone calls and emails addressing callers and senders in a clear friendly and courteous tone of voice. - Take ownership of the callers request and ensure follow up according...

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on...

SO/ Uptown Dubai | First Al Khail Street, Dubai, UAE SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury. Job Description As a Telephone Operator at SO/ Uptown Dubai, you will be the first voice our guests...

A luxury property group in Dubai is seeking a Telephone Operator (Arabic Speaker) to provide exceptional service and assist guests. The ideal candidate will be fluent in Arabic, preferably have experience in hospitality or customer service, and possess excellent communication skills. This role includes benefits such as accommodation, transportation, and medical insurance. Join this outstanding...

Telephone Operator – Accor Join to apply for the Telephone Operator role at Accor. Company Description: Accor is a pioneer in responsible hospitality, gathering more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Each brand has its own personality, yet all share a common ambition: to keep innovating and challenging the status‑quo. Job...

Company Description SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant‑garde design and creative approach to luxury. Job Description As a Telephone Operator at SO/ Uptown Dubai, you will be the first voice guests hear and a vital link between hotel departments. Your...

Job Purpose This position is responsible for performing all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotels standards. Primary Responsibilities - Process all incoming and outgoing calls accurately and courteously - Ensure smooth internal telecommunication as per Hotel Standards - Record and control wake-up calls...

Description POSITION SUMMARY Process all guest check-ins verifying guest identity, form of payment, assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify/adjust billing. Compile and review...

Telephone Operator- Six Senses The Palm Dubai Hotel: Dubai The Palm (DXBDP), Plot number PJCRC08_200 As PBX Operator, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and...

POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake‑up calls, and connect and direct calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into the computer, contact the...

Overview Our partner luxury property group located in the heart of Dubai offers stylish accommodations signature Californian-inspired cuisine and world-class amenities. They are currently looking for a talented Telephone Operator (Arabic Speaker) to join a team that sets the standard for personalized service. Contract & Schedule 12 24 months 8 hrs/day 6 days/week Join ASAP / within 1...

Description POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing...

Get AI-powered advice on this job and more exclusive features. A Switchboard Telephonist accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. What will I be doing? As a Switchboard Telephonist, you will accept, deliver and respond to Guest...

A Cluster Telephone Operator is responsible for handling incoming and outgoing calls providing information taking reservations and assisting guests with their inquiries and requests. A telephone operator in a hotel plays a crucial role in providing excellent customer service and ensuring guests have a positive experience during their stay. - Answer incoming calls promptly and professionally. -...

A leading luxury hotel brand in Dubai is seeking a Telephone Operator to be the first voice guests hear. This vital role includes answering calls, processing requests, and coordinating between departments while delivering exceptional guest service. Candidates should have prior experience in a similar role, outstanding communication skills in English, and the ability to multitask under pressure. A...

As a Telephone Operator Supervisor at Waldorf Astoria Dubai International Financial Centre you will be responsible to oversee and lead the Call Centre department ensuring that the highest level of luxury service is consistently maintained at all times in alignment with the brand and Forbes standards. What will I be doing The Telephone Operator Supervisor at Waldorf Astoria Dubai International...

Place outside calls and answer the switchboard in accordance with agreed departmental standards. Telephone guests in accordance with their wakeup call requests in line with prescribed standards and to inform Security if the guest does not answer the call. Provide inland and international calls for guests as required and to administer and charge these as per procedure. Fully conversant with all...

EOE/AA/Disabled/Veterans What are we looking for Switchboard Telephonists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: - Positive attitude and good communication skills especially on the telephone - Commitment to delivering a high...

A Personal Assistant (Telephone Operator) with Waldorf Astoria Hotels and Resorts is responsible for delivering prompt, professional, and personalized service by handling guest and management calls, messages, and inquiries with discretion and efficiency. The role contributes to creating a seamless first impression, ensuring every interaction reflects the hotel’s commitment to excellence and...