full time telephone operator jobs in Dubai

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Royal Service Agent (Telephone Operator)

AccorHotel
Dubai

Responsibilities - Consistently offer professional friendly and engaging service - Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. - Promptly answer telephone calls and emails addressing callers and senders in a clear friendly and courteous tone of voice. - Take ownership of the callers request and ensure follow up according...

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5 days ago
Remote

Telephone Operator

Minor International
Dubai

Job Purpose This position is responsible for performing all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotels standards. Primary Responsibilities - Process all incoming and outgoing calls accurately and courteously - Ensure smooth internal telecommunication as per Hotel Standards - Record and control wake-up calls...

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3 days ago
No Experience

Telephone Operator

Hilton
Dubai

Get AI-powered advice on this job and more exclusive features. A Switchboard Telephonist accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. What will I be doing? As a Switchboard Telephonist, you will accept, deliver and respond to Guest...

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a day ago
No Experience

Premium Hotel Telephone Concierge

SO/ Uptown Dubai
Dubai

A luxury hotel in Dubai seeks a Telephone Operator to be the first voice guests hear. The role involves answering and transferring calls, processing guest requests, and ensuring seamless communication between departments. Candidates should possess excellent communication skills and prior experience in a luxury hotel environment. A flexible schedule and the ability to handle confidential...

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6 days ago

Service Experience Agent (Telephone Operator)

Marriott Hotels Resorts
Dubai

Description POSITION SUMMARY Answer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive record and relay messages accurately. Log all guest requests or issues into computer contact...

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4 hours ago
No Experience

Guest Experience Agent or Telephone Operator

Marriott Hotels & Resorts
Dubai

Description POSITION SUMMARY Answer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines check back with callers on...

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4 hours ago

Telephone Operator - Apply

Grand Excelsior Hotel Al Barsha
Dubai

Urgent Hiring Female and Arabic Speaker is a must Answers and deals with all calls in a professional manner and to the hotel standard To maximize of sales and revenue for the hotel by maintaining a sales attitude at all time To ensure the correct operation of the switchboard to effect the fast and efficient transferring of internal and external calls To ensure all the guest requests including...

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3 days ago

Telephone Operator - Apply

MEYDAN HOTEL
Dubai

Understands the company s objectives and standards values and culture of the company applying them on the job daily Achieves the customers expectations and performance targets of the department Possesses a warm friendly approach to other team members and a positive sharing of work loads skills knowledge Assists the guests in the business center with all secretarial services Accepts and accurately...

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3 days ago

Telephone Operator - Apply

Golden Tulip Media Hotel
Dubai

The Telephone Operator is responsible for handling all internal and external calls in a professional and courteous manner ensuring smooth communication across departments and excellent service to guests The ideal candidate will be female and fluent in Russian and English with strong communication and guest service skills Key Responsibilities Answer all incoming calls promptly courteously and...

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3 days ago

Telephone Operator - Apply

Local Bakery in AbuDhabi
Dubai

Key Duties and Responsibilities Receives guest calls in a professional and friendly manner ensuring guest expectations are always exceeded Maintains effective communication with all related departments to ensure smooth service delivery To handle every query in a polite and courteous manner To ensure total guest satisfaction by ensuring message taking is correctly Ensures any faults or...

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6 days ago

Telephone Operator - Le Meridien Dubai - Apply

Marriott International
Dubai

Job Number 22190195 Job Category Rooms & Guest Services Operations Location Le Méridien Dubai Hotel & Conference Centre, Airport Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management --------------------------------------------------------------- Answer, record, log, and process all guest...

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6 days ago

Telephone Operator

Marriott Hotels & Resorts
Dubai

Description POSITION SUMMARY Answer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines check back with callers on...

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3 hours ago
No Experience

Guest Experience Agent / Telephone Operator

Marriott Hotels Resorts
Dubai

Description POSITION SUMMARY Answer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines check back with callers on...

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3 hours ago

Telephone Operator Supervisor at Waldorf Astoria Dubai International Financial Center

Hilton
Dubai

As a Telephone Operator Supervisor at Waldorf Astoria Dubai International Financial Centre you will be responsible to oversee and lead the Call Centre department ensuring that the highest level of luxury service is consistently maintained at all times in alignment with the brand and Forbes standards. What will I be doing The Telephone Operator Supervisor at Waldorf Astoria Dubai International...

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3 hours ago
Remote

Cluster Telephone Operator

AccorHotel
Dubai

A Cluster Telephone Operator is responsible for handling incoming and outgoing calls providing information taking reservations and assisting guests with their inquiries and requests. A telephone operator in a hotel plays a crucial role in providing excellent customer service and ensuring guests have a positive experience during their stay. - Answer incoming calls promptly and professionally. -...

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6 days ago
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Remote

Telephone Operator (Mandarin Speaker)

AccorHotel
Dubai

Place outside calls and answer the switchboard in accordance with agreed departmental standards. Telephone guests in accordance with their wakeup call requests in line with prescribed standards and to inform Security if the guest does not answer the call. Provide inland and international calls for guests as required and to administer and charge these as per procedure. Fully conversant with all...

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6 days ago

Whatever/Whenever Agent (Telephone Operator)

Marriott Hotels Resorts
Dubai

Description POSITION SUMMARY Answer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines check back with callers on...

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4 hours ago

Upscale Hotel Telephone & Guest Services Operator

AccorHotel
Dubai

A prestigious hospitality company in Dubai seeks an experienced guest communicator to manage calls, coordinate room service, and maintain a friendly rapport with guests. The ideal candidate has 1-2 years in a public contact role, strong English communication skills, and a detail-oriented approach. This full-time position emphasizes multitasking in a dynamic environment, essential for ensuring...

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6 days ago

Telephone Operator- PBX

Marriott Hotels Resorts
Dubai

Description POSITION SUMMARY Answer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines check back with callers on...

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4 hours ago
Remote

Reception/Telephone Operator(Arabic Speaker)

Marriott Hotels Resorts
Dubai

Description 1. POSITION PURPOSE Speaks clearly distinctly and with a friendly courteous tone. Uses listening skills to put callers at ease and obtains accurate complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments. Takes and distributes messages for guests provides information on guest services and...

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3 hours ago
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