support analyst jobs in United Arab Emirates

A leading financial institution in Dubai is seeking an Associate Analyst (UAE National) to support the Relationship Management Team. The role involves assisting with account opening documents, financial analyses, and ensuring compliance with banking regulations. Ideal candidates should have strong analytical skills and an understanding of business finance. This is an excellent opportunity for...

Company Overview Company: Gridlines Gridlines is a rapidly growing financial modelling consultancy practice. We are transforming the world of financial modelling, helping our clients to make complex financial decisions quickly and with confidence. We love to work with exciting clients that are making a big impact on the world around us, helping to tackle some of the world's greatest challenges....

A global financial services company is seeking a Sales Support Intermediate Analyst in Dubai to enhance sales team effectiveness. Responsibilities include designing process improvements, supporting new product initiatives, and ensuring compliance with regulations. The ideal candidate has 2-5 years of relevant experience, Series 7 and Series 63 licenses, and strong communication skills. This...

A leading authority in free zone management in Dubai is looking for a Service Desk Analyst to provide Level 1 IT support. You will manage support requests via phone, email, and in-person, handle basic IT issues, and assist in ticket management. Ideal candidates should have diagnostic skills in Windows and macOS, knowledge of Microsoft 365, and familiarity with ITSM platforms. This role includes...

A prominent fintech company in Dubai seeks a meticulous Customer Support QA Analyst to ensure high-quality interactions between their support team and users. You will monitor support tickets, live chats, and emails for compliance with internal standards and customer satisfaction. The ideal candidate has at least 2 years of QA experience in customer support, with strong analytical skills and...

Overview Join the Global Markets IT - Front Office eFX squad team, responsible for providing comprehensive IT services to the Global Markets team. This squad manages support, change requests, and projects for Global Markets. The e-FX FO Support Analyst will be key to defining and owning strategic initiatives for e-FX support, including pricing, risk management, and distribution...

A leading IT services provider in Dubai seeks a Service Desk Analyst to act as the first line of IT support. This role involves managing Level 1 support through various communication channels, handling IT issues, documenting incidents, and coordinating escalations. The ideal candidate is ITIL v4 oriented and proficient with ticketing systems. This position includes responsibilities such as...

Overview ThinkMarkets is a global financial technology company, specializing in providing multi‑asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24‑hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and...

Oliver Wyman is now looking to hire an experienced professional as an IT Support Senior Analyst based in our Duabi office! Job Overview Provides technical support to colleagues both pro-actively & re-actively via a variety of support channels both inbound and outbound across multiple lines of businesses within MMC . This includes ownership of the support process through effective diagnosis...

We are currently looking for a talented Service Desk Support Engineer/ Analyst to join our team in Abu Dhabi !!! Key Accountabilities - Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat and email. - Experience in Core IT Support, addressing local as well as global customers. - Ability to work in a team environment and...

A global real estate company based in Dubai is seeking an IT Support Analyst to provide ongoing support and maintenance for IT systems. This role involves diagnosing and resolving user issues both on-site and remotely, managing documentation, and offering user support. The ideal candidate will have experience with tools like ServiceNow, knowledge of Microsoft Azure, and strong interpersonal...

A leading data center provider in Abu Dhabi is seeking a CCC Monitoring Analyst & Client Support. This role focuses on monitoring critical MEP infrastructure, providing 24/7 client support and incident escalation. Candidates should have a degree in IT or related field and 3 to 5 years of experience in command center management. Strong analytical and communication skills are essential, alongside...

Overview The Sales Support Intermediate Analyst is an intermediate level position responsible for providing a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to provide support/ancillary services to sales people and across all client...

A global leader in risk consulting is seeking an experienced IT Support Senior Analyst for its Dubai office. This hybrid role demands proactive and reactive support for software and hardware issues, involving a substantial amount of technical troubleshooting. Candidates should have at least two years of experience and an associates degree in technology. The position includes collaborative support...

The IT Support Analyst is responsible for delivering ongoing support and maintenance for IT systems and assets across the Middle East business. The role focuses on resolving user incidents both on‑site and remotely, ensuring accurate documentation, and supporting various business platforms. Savills is a globally recognised real estate brand and offers the opportunity for growth and development....

A financial consultancy firm in the United Arab Emirates is seeking an experienced financial modeling analyst. The role involves creating, analyzing, and optimizing complex financial models while ensuring robustness and reliability. Candidates should possess 1-2 years of relevant experience, strong analytical skills, and a degree in a numerate discipline. The position offers a competitive salary,...

The Sales Support Intermediate Analyst is an intermediate level position responsible for providing a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to provide support/ancillary services to sales people and across all client...

A leading financial technology company in Dubai is seeking a Client Support Analyst to provide expert assistance on their trading platforms and manage client inquiries. The ideal candidate should possess a degree in Finance or Mathematics and at least four years of experience in a client service role. Strong communication skills and problem-solving abilities are essential, as well as a commercial...

A global financial technology firm is seeking a Client Support Analyst in Dubai to deliver exceptional service. The ideal candidate will possess a Bachelor's degree in Finance or Mathematics and at least 4 years of relevant experience. Responsibilities include managing client inquiries on trading platforms, analyzing feedback for service improvement, and building strong client relationships. This...

Company Overview Company: Gridlines Gridlines is a rapidly growing financial modelling consultancy practice. We are transforming the world of financial modelling, helping our clients to make complex financial decisions quickly and with confidence. We love to work with exciting clients that are making a big impact on the world around us, helping to tackle some of the world's greatest challenges....