support analyst jobs

What youll be doing: - Acting as the first point of contact for our customers & partners; - Proactively managing incoming tickets within SLA to ensure high customer satisfaction. You ll be prioritizing clear communication expectation management and timely follow-ups to ensure a smooth and supportive customer experience. - Keeping customers informed at every step by proactively sharing updates...

Join the Global Markets IT - Front Office eFX squad team, responsible for providing comprehensive IT services to the Global Markets team. This squad manages support, change requests, and projects for Global Markets. The e-FX FO Support Analyst will be key to defining and owning strategic initiatives for e-FX support, including pricing, risk management, and distribution connectivity. Key...

A global financial technology company is seeking a Client Support Analyst to deliver outstanding client service and support. The successful candidate will have a Bachelor's degree in a relevant field and at least 4 years of experience in client services within financial markets. Key responsibilities include managing client inquiries, providing expert support on trading platforms, and enhancing...

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of...

Overview We are seeking a highly organized and detail-oriented individual to join our Global Database Services Team as a Executive Analyst | Governance Support. The successful candidate will play a crucial role in various aspects of the team's operations, including audits, asset and configuration management, reporting and analysis, and coordination within and outside the team. This person will...

A leading financial services company in Dubai seeks a Sales Support Intermediate Analyst to enhance sales processes and support high profile client initiatives. In this role, you will provide analysis and develop proposals for the Consumer Sales team. Candidates should have 2-5 years of experience, required Series 7 and Series 63 licenses, and a Bachelor's degree. If you're driven to support...

For additional information, please review .Consumer Sales Support Intermediate Analyst - UAE Nationals Preferred - DUBAI page is loaded## Consumer Sales Support Intermediate Analyst - UAE Nationals Preferred - DUBAIremote type: Hybridlocations: Dubai United Arab Emiratestime type: Full timeposted on: Posted 30+ Days Agojob requisition id: 25906888The Sales Support Intermediate Analyst is an...

Our client is a next-generation crypto finance platform serving high-net-worth individuals (HNWIs) and institutional investors. With a focus on innovation, transparency, and precision, they deliver secure and sophisticated solutions for digital asset trading, investment, and portfolio management. As part of their mission to redefine private wealth in the digital era, they are looking for a...

A leading consulting firm in Dubai is seeking an experienced Business Applications Support Analyst in Banking. This role involves supporting banking applications with a focus on regulatory compliance and system integration. The ideal candidate has strong expertise in Oracle SQL, along with business analysis skills and experience within the banking sector. Join a fast-growing firm and contribute...

Description Role : Application Support Analyst (Outsource) Location: Abu Dhabi Role Purpose: Responsibilities - Responsible for overseeing and executing implementation A skilled and motivated member to play a crucial role in providing technical analysis and support to enhance banking branch operations and compliance with regulatory standards. This position requires a blend of technical...

Role :Application Support Analyst (Outsource) Location: Abu Dhabi Role Purpose: - Responsible for overseeing and executing implementation – A skilled and motivated member to play a crucial role in providing technical analysis and support to enhance banking branch operations and compliance with regulatory standards. This position requires a blend of technical expertise, implementation acumen,...

A global fintech firm in Dubai is seeking a Network & Telecoms Junior Support Analyst to provide first and second-line support for network and telephony systems. The ideal candidate will have a solid understanding of networking fundamentals and troubleshooting experience in various OS environments. You will also manage user accounts and assist in the configuration of network devices. This role...

About the job Business Applications Support Analyst (Banking) Company: ITRH Tech Location: Dubai, UAE Joining: Immediate Contact Email: aravinth@ithr360.com Position Overview ITRH Tech is hiring an experienced Business Applications Support Analyst Banking to join our Dubai team. This role is ideal for professionals with strong Oracle SQL expertise, regulatory compliance knowledge, and...

Chainlink Labs seeks a Solution Support Analyst to support institutional clients in banking, solving technical issues, and enhancing customer satisfaction in the Web3 industry. Description About Us Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access...

Network & Telecoms Junior Support Analyst Dubai Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and...

Overview Senior Analyst, Compliance & Fraud Systems Support – Dicetek LLC. Location: Dubai. Department: Technology. Reporting to: Manager, Application Support. We are seeking a highly skilled and motivated Senior Analyst to provide expert-level support and administration for our suite of financial crime compliance systems, with a primary focus on NICE Actimize. In this role, you will be the...

A leading bank in the UAE is seeking an experienced Application Support Analyst. This role involves providing technical support to enhance branch operations and ensure compliance with regulatory standards. Candidates should have a Bachelor's degree in IT, 5+ years of technical support experience, and knowledge of systems like Ambit and SIGCAP. The position offers a pivotal role in supporting...

A leading commerce solutions company in Dubai is seeking a Support Analyst who will be the first point of contact for customers and partners. The ideal candidate will have at least 5 years of experience in technical support, a customer-first mindset, and strong communication skills. Responsibilities include managing support tickets to ensure high satisfaction and coordinating resolution efforts...

Overview The Sales Support Intermediate Analyst is an intermediate level position responsible for providing a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to provide support/ancillary services to sales people and across all client...

A leading financial services firm is seeking a Sales Support Intermediate Analyst in Dubai. In this role, you will provide a range of sales support activities including analysis, proposals, and process improvements. You must have strong verbal and written communication skills, analytical abilities, and proficiency in MS Office. A Bachelor’s degree or equivalent experience is required. The...