itsm jobs in Abu Dhabi

A leading IT solutions provider is seeking a Jira Developer for its UAE operations. This role involves designing and customizing Jira workflows, developing automation rules, and implementing ITSM processes. Candidates should have experience in building dashboards and troubleshooting Jira issues. Collaboration with IT and business teams is essential to translate requirements into efficient Jira...

A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...

A leading IT service management company in the United Arab Emirates seeks a professional to own ITSM process governance and operational performance across Incident, Problem, Change, and Release Management. The candidate will oversee ITSM lifecycle processes, maintain service catalogs, and drive audits and compliance. Strong ITSM lifecycle knowledge and familiarity with ServiceNow or Jira Service...

A leading global technology services provider is seeking a skilled ServiceNow Solutions Lead to design and implement ITSM, HRSD, and ITOM modules. You will collaborate with business and IT stakeholders to understand their requirements, manage integrations with external systems, and provide mentorship to project teams. The ideal candidate has strong experience in ServiceNow platform solutions and...

A leading technology solutions provider in the United Arab Emirates is seeking a ServiceNow AI & ITSM Solution Architect responsible for designing and delivering AI-enabled ServiceNow solutions across various domains. This role involves architecting solutions, implementing AI strategies, and leading stakeholder engagements, making it ideal for a seasoned professional with 8-12+ years of...

Dream Soft LLC, a leading IT solutions provider in Abu Dhabi, UAE, is seeking a skilled Network Wireless Engineer to join our dynamic team. The successful candidate will be responsible for managing and maintaining enterprise-level network infrastructure, ensuring seamless operations and high performance. If you have a solid background in network engineering and a passion for cutting-edge...

Overview M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated...

Help AG is looking for a OT Maintenance Security Engineer who will be responsible for delivering maintenance support for OT Cybersecurity services. The role ensures operational performance, availability, and compliance of OT cybersecurity assets and infrastructure in line with standards, regulations, and security baselines. Responsibilities - Provide day-to-day support to ensure the...

Overview This is a permanent ServiceNow Architect opportunity to work with a leading tech company based in the Al Maryah Island area (Abu Dhabi, UAE). Role and Location The ServiceNow Architect is full-time on site in the Abu Dhabi offices. Relocation support from the UK is available. Salary The ServiceNow Architect position is paying 55k AED/month which is around £130k/year tax...

Location: Abu Dhabi United Arab EmiratesIn fast changing markets customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace transportation defence security and space our architects design innovative solutions that make our tomorrows possible.Thales has built a presence in the United Arab...

About the job Senior Power Platform Developer Power Platform Developer should be able to create customized Power Platform solutions and be responsible for configuring and customizing Power Platform systems according to company's specifications, building scalable Power Apps & web applications, writing and modifying the existing low code, debugging, and training staff. He/she will be responsible...

Experience: 4+ years Certification: ITIL Responsibilities: - Good understanding and experience of monitoring tools (SolarWinds, Manage Engine) and ITSM tool - Provide timely response to all incidents, Requests, outages and performance alerts. Categorize issues for escalation to appropriate technical teams - Understanding and report preparation based on the customer requirement. - Recognize,...

We are looking for a Senior ServiceNow Architect to provide technical leadership and architectural direction for the ServiceNow platform. This role is responsible for shaping platform architecture, guiding long-term strategy, and ensuring solutions are scalable, secure, and aligned with organizational objectives. The ideal candidate brings deep hands-on experience across ServiceNow modules and a...

IT Support Engineer – Public Sector Client Our client is a leading government agency in Abu Dhabi providing digital services and infrastructure to public institutions. They maintain high security and service continuity standards. Your Role As an IT Support Engineer, you will provide first- and second-line technical support, manage tickets, and assist with system administration tasks for public...

Overview We are looking for an Expert AI and Automation Architect with 15+ years of experience in designing, implementing, and managing AI and automation frameworks across enterprise IT environments. The ideal candidate will have deep expertise in integrating AI-driven automation within monitoring and service management platforms, specifically SolarWinds, Dynatrace, Nexthink, and ServiceNow....

A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...

As ServiceNow AI & ITSM Solution Architect at Müller Solutions you will be responsible for designing, leading, and delivering AI-enabled ServiceNow solutions across Service Desk (ITSM), Field Service Management (FSM), and Asset Management (ITAM/SAM/HAM). The role owns the end-to-end solution architecture, ensuring that ServiceNow AI capabilities (including GenAI and Predictive Intelligence) are...

A leading IT solutions provider is seeking a Jira Developer for its UAE operations. This role involves designing and customizing Jira workflows, developing automation rules, and implementing ITSM processes. Candidates should have experience in building dashboards and troubleshooting Jira issues. Collaboration with IT and business teams is essential to translate requirements into efficient Jira...

As ServiceNow AI & ITSM Solution Architect at Müller Solutions you will be responsible for designing, leading, and delivering AI-enabled ServiceNow solutions across Service Desk (ITSM), Field Service Management (FSM), and Asset Management (ITAM/SAM/HAM). The role owns the end-to-end solution architecture, ensuring that ServiceNow AI capabilities (including GenAI and Predictive Intelligence) are...

A leading technology solutions provider in the United Arab Emirates is seeking a ServiceNow AI & ITSM Solution Architect responsible for designing and delivering AI-enabled ServiceNow solutions across various domains. This role involves architecting solutions, implementing AI strategies, and leading stakeholder engagements, making it ideal for a seasoned professional with 8-12+ years of...