full time itsm jobs

A leading technology solutions provider is currently looking for a JIRA Developer for their Dubai operations. This role involves designing, configuring, and customizing Jira workflows, as well as developing automation rules and integrating with internal systems. The ideal candidate will implement ITSM processes within Jira and ensure platform stability. Strong collaboration skills with IT and...

A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...

A leading IT services firm in Dubai seeks a ServiceNow Senior Technical Consultant to lead the design and implementation of ServiceNow solutions. Responsibilities include collaborating with stakeholders to define requirements and providing mentorship to project teams. Ideal candidates will have strong hands-on experience with ServiceNow and relevant certifications. This full-time role promotes a...

The IT Managed Services PreSales Manager is responsible for supporting sales efforts by designing proposing and positioning IT managed services solutions tailored to customer requirements. This role bridges technical expertise and business strategy working closely with sales teams solution architects and service delivery teams to develop compelling proposals conduct proofofconcepts (POCs) and...

3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. As a ServiceNow QA/Test Lead, you will be responsible for leading the testing strategy, planning, and execution for ServiceNow implementations and custom applications. You will work closely with developers, business analysts, and clients to ensure that ServiceNow solutions meet functional...

Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated. Resident Engineer – Maintenance & Quality Control - Resident Engineer – Maintenance & Quality Control Resident Engineer – Maintenance & Quality Control ANRA Technologies seeks a qualified and experienced Resident Engineer to oversee both maintenance operations and...

Key Responsibilities - Respond promptly to support requests received via email phone or ticketing system. - Accurately log and categorize incidents and service requests in the ITSM tool. - Provide initial diagnosis and resolve routine issues using defined procedures. - Escalate unresolved issues to Level 2 (Infrastructure) or Level 3 (Application) support teams or designated SMEs. - Monitor...

Overview Join to apply for the Senior Account Manager – IT Infra Sales role at Intertec Systems. Skills Skills: IT Solution Selling, IT Infrastructure solutions, Services Sales, Cloud Services, OEM Solution, ITSM, Cybersecurity Solutions, Account Growth Responsibilities - Build/ maintain Business relationship with key decision makers across organizations. - Experience in selling to Large and...

Role Overview We are seeking an experienced Technical Service Delivery Manager (Arabic-speaking) to lead and oversee the end-to-end delivery of IT Managed Services for a prestigious client in the UAE. The ideal candidate must bring a strong technical foundation across Infrastructure Security Service Desk and ITSM combined with excellent client relationship management skills bilingual fluency in...

📍 Location: Abu Dhabi, UAE (Hybrid) • 🕒 Full-Time Job Overview We are seeking an experienced ServiceNow Service Delivery Director to lead the delivery and support of our client's enterprise ServiceNow solutions. This role involves leading a team of ServiceNow professionals, working closely with key stakeholders, and driving continuous improvement across service delivery...

Job Title: Senior AWS Cloud IT Support Engineer Location: Dubai, UAE (Onsite) Experience: 5+ Years Employment Type: Full-Time Position Overview We are seeking a skilled Senior AWS Cloud IT Support Engineer to provide advanced technical support and manage AWS cloud infrastructure. The ideal candidate will troubleshoot complex issues, optimize cloud resources, and ensure seamless IT operations...

Oracle Fusion Finance Functional Consultant Join to apply for the Oracle Fusion Finance Functional Consultant role at Dicetek LLC. This is a full-time contract position based in Dubai, United Arab Emirates. Responsibilities - Implement and support Oracle Fusion Financial modules including AR, AP, FA, CM, GL, Exp, Tax, and Intercompany. - Participate in at least two full lifecycle...

A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...

A leading technology firm is seeking an L2 Technical Support Engineer for its UAE operations. The candidate should have ITIL, MCSE, and CCNA certifications, along with excellent troubleshooting and communication skills. This full-time position requires no remote work and aims for immediate hiring. If you're proactive and knowledgeable in Microsoft technologies and networking, we want you on our...

The Senior Pre-Sales consultant is responsible for supporting sales efforts by designing proposing and positioning IT managed services solutions tailored to customer requirements. This role bridges technical expertise and business strategy working closely with sales teams solution architects and service delivery teams to develop compelling proposals conduct proof-of-concepts (POCs) and ensure...

Infra MS - Service Delivery Manager – Arabic We are seeking an experienced Technical Service Delivery Manager (Arabic-speaking) to lead and oversee the end-to-end delivery of IT Managed Services for a prestigious client in the UAE. The ideal candidate must bring a strong technical foundation across Infrastructure, Security, Service Desk, and ITSM, combined with excellent client relationship...

A leading technology firm is seeking an L2 Technical Support Engineer for its UAE operations. The candidate should have ITIL, MCSE, and CCNA certifications, along with excellent troubleshooting and communication skills. This full-time position requires no remote work and aims for immediate hiring. If you're proactive and knowledgeable in Microsoft technologies and networking, we want you on our...

The IT Helpdesk Support is responsible for providing end-user support related to all Level 1. ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional Support Engineer and same is maintained to the highest standard with maximum levels of productivity and efficiency. Support Engineer is responsible for the ongoing support of...

VAM Systems is currently looking for L2 Technical Support Engineer for our UAE operations with the following skillsets & terms and conditions: Required Certifications - ITIL - MCSE - CCNA - Office 365 certification (preferred) Skills & Competencies - troubleshooting analytical skills - Excellent communication and customer service abilities - Good knowledge of networking telecommunication...

We are currently looking for JIRA Developer for our UAE operations with the following skill set and terms & conditions. Key Responsibilities Design configure and customize Jira workflows screens fields and permissions. Develop Jira automation rules and integrations with internal systems. Implement ITSM processes (Incidents Requests Changes) within Jira. Build dashboards and reports for IT...