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Customer Care jobs

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AVP, Contact Centre - Customer Care Unit

FAB
Abu Dhabi

Units Supervision and Team Managers - Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. - Provide on-the-job training and constructive feedback to assigned team to support their overall development. - Promote the organisation’s values...

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6 days ago
No Experience

Luxury E-Commerce Customer Care Trainee

CHALHOUB GROUP
Dubai

A luxury retail group in Dubai is seeking a Customer Care Trainee to enhance customer relationships through exceptional service. The role entails managing inquiries, providing support, and resolving issues related to orders. Ideal candidates will have previous sales experience in a luxury environment and strong communication skills in English and Arabic. Emphasizing teamwork and a proactive...

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6 days ago

Senior Project Manager - Customer Care & Billing Merger & Upgrade

Duncan & Ross
Abu Dhabi

Responsibilities - Oversee the Customer Care & Billing (CC&B) Merger & Upgrade as a multi-phase program ensuring alignment with enterprise goals and timelines. - Manage program execution with a focus on interdependencies across multiple projects and system reintegration while maintaining customer satisfaction. - Ensure that acceptance criteria for the merger and upgrade are met. - Track detailed...

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5 days ago

Logistics Customer Care Specialist (UAE Nationals)

FedEx
Dubai

A global logistics company is seeking a passionate Customer Care Representative in Dubai to deliver unparalleled client support. You will manage onboarding, bookings, and complex inquiries in a fast-paced environment. Candidates should possess strong communication, teamwork abilities, and technical skills to handle logistics software. A High School diploma and prior experience in customer service...

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5 days ago

Customer Care Assistant

Easy and fast to upload your CV
Dubai

We are looking for our client in food industry a Customer Care Assistant The role - Processing partner orders through email and phone, determining delivery time, method of transportation depending on product availability, promotions, seasonality, order optimization (upsell), sales policy, and import rules. - Update partners on order changes (lead time, product availability, shelf life) - Assist...

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6 days ago

Customer Care & Upsell Specialist

Sharaf DG Energy
Dubai

A major telecom company in Dubai is looking for a Customer Care Representative to promote and sell tailored Etisalat plans. The candidate should have a minimum of 1-year experience in customer care. Responsibilities include ensuring exceptional service, addressing inquiries, and building relationships with customers. Strong verbal communication and problem-solving skills are essential for success...

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6 days ago

Customer Care & Order Fulfillment Specialist

B&S Group
Dubai

A leading international trading company in Dubai is seeking a Customer Care Specialist to provide exceptional support to customers and the Sales team. Responsibilities include processing orders, addressing inquiries, and maintaining accurate records. The ideal candidate has a Bachelor's degree and experience in sales support. Benefits include a competitive salary, health insurance, and...

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6 days ago
No Experience

Customer Care Specialist

Cercli (YC S23)
Dubai

This range is provided by Cercli (YC S23). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $1.00/yr - $100,000.00/yr Responsibilities - Become an internal “customer love” influencer and advocate for the best experience possible. - Become a Cercli subject matter expert for our entire suite of products. - Manage the day-to-day...

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6 days ago
Hybrid

Hybrid Customer Care Supervisor - Growth & Ops Leader

Flip retail
Dubai

A leading retail firm located in Dubai seeks a Customer Care Supervisor to support management in achieving departmental objectives. In this hybrid role, you will provide training to team members, monitor performance, and assist customers with key queries and solutions. The ideal candidate should have strong communication skills and experience in customer service management, focused on enhancing...

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6 days ago
No Experience

Customer Care Representative

Givaudan
Dubai

Join or sign in to find your next job Join to apply for the Customer Care Representative role at Givaudan 2 months ago Be among the first 25 applicants Join to apply for the Customer Care Representative role at Givaudan Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food...

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6 days ago

Supply Chain & Customer Care Coordinator

BD SELECT
Dubai

A supply chain solutions provider in Dubai is seeking a Supply Chain / Customer Care Assistant to manage supply chain operations and ensure customer satisfaction. The ideal candidate will work collaboratively across departments, possess strong communication skills, and have relevant experience. A bachelor's degree in logistics or a related field is required, along with proficiency in CRM/ERP...

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6 days ago

Dubai-Based Customer Care & After-Sales Specialist

YELLOW DIGITAL TRADING 95
Dubai

A growing e-commerce company in Dubai is seeking a full-time Customer Care & After-Sales Support Agent to enhance customer satisfaction. The ideal candidate will manage inquiries through various channels and track customer orders efficiently. The role emphasizes excellent English communication and prior experience in customer service or e-commerce. The company offers a dynamic work environment,...

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6 days ago

AVP, Contact Centre - Customer Care Unit

First Abu Dhabi Bank (FAB)
Abu Dhabi

AVP, Contact Centre - Customer Care Unit Units Supervision and Team Managers - Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. - Provide on‑the‑job training and constructive feedback to assigned team to support their overall...

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6 days ago

Customer care - UAE National

TASC Outsourcing
Dubai

- Role: Customer care - UAE National - Client Industry: Private company. - Contract Duration: 24 Months - Location: Abu Dhabi, UAE - Job type- Full-Time - Working Days 5 days, 2 days off - Working hours: Full time-8 hours which includes 1 hour break - Start: 30 Days. Key Responsibilities - Handle tenant and resident inquiries professionally via phone, email, and in person. - Coordinate...

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6 days ago
Remote

Customer Care Specialist

B&S Group
Dubai

We are looking for a Customer Care Specialist to provide exceptional support to both customers and the Sales team. This role ensures smooth order processing addresses customer inquiries maintains accurate records and facilitates timely logistics and fulfillment. The position contributes to enhancing customer satisfaction and operational efficiency. Key Responsibilities - Assist the Sales...

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6 days ago
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Customer Care Assistant

BD SELECT
Dubai

The role - Processing partner orders through email and phone, determining delivery time, method of transportation depending on product availability, promotions, seasonality, order optimization (upsell), sales policy, and import rules. - Update partners on order changes (lead time, product availability, shelf life). - Assist partners with customer care inquiries. - Generate sales leads that...

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6 days ago
No Experience Hybrid

Customer Care Trainee E-COMMERCE · Dubai

CHALHOUB GROUP
Dubai

INSPIRE cele Exhilarate Delight For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches,...

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6 days ago

Supply chain / customer care assistant

Easy and fast to upload your CV
Dubai

About the job Supply chain / customer care assistant Responsibilities: - Effectively manage the company's supply chain by coordinating activities related to logistics, procurement, and distribution. - Ensure seamless communication with customers to address their customer service needs, order tracking, and issue resolution. - Collaborate with various departments within the company to ensure...

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6 days ago

Customer Care & Order Excellence Specialist

Easy and fast to upload your CV
Dubai

A reputable client in the food sector is seeking a Customer Care Assistant in Dubai. The role involves processing partner orders, assisting with customer inquiries, and generating sales leads using Salesforce CRM. Candidates should hold a bachelor's degree and have at least 3 years of experience in a similar role. Proficiency in SAP is mandatory, alongside excellent communication skills and a...

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6 days ago

Supply Chain & Customer Care Specialist

Easy and fast to upload your CV
Dubai

A company in the logistics sector in Dubai is seeking a Supply Chain / Customer Care Assistant to manage logistics and customer communication effectively. The ideal candidate holds a Bachelor's degree in logistics or a related field and has experience in customer care, along with proficiency in CRM/ERP systems like SAP and Salesforce. Strong communication and multitasking skills are essential for...

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6 days ago
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