Manage Customer Care functionacross all territories End-to-endresponsibility of Last mile delivery and thereby improve Customerservice experience Hands on experience withCustomer Care operations from technical and customer point ofview Take ownership of customer queries
influencing thecommercial team, the CR team and other support functions to ensurethat they understand the customer’s perspective whenimplementing new solution and evaluating exiting ones.Know the local market and working with the commercialteam to support commercial
JobDescription: To ensure thecustomer is dealt with in a pleasant, professional and efficientmanner providing best in class customer service and products.Ensure high level of customer satisfaction and enhancing the brandimage to meet and exceed set standards. Continuously
Customer support via multiple channels ( Chat/ Calls / Emails ) Relay information about products &Special Events Work in a team environment Understanding ofcompliance regulations & responsible gamingDeliver a high level of customer service to customersregarding their
Role andResponsibilities Manage Key PerformanceIndicators: Customer Repeated Repair Rate,1hr, Long-term Pending, Samsung Net Promoter Score, Engineerevaluation. Training: Schedule& execute trainings (Online, Onsite, Local &Contact Centre) by providing technical hardware and
Serve as the first point ofcontact for customers as well as staff membersHandle all enquiries in a professional manner, both inperson and over the telephone Complete allreasonable requests from the customers to ensure theirsatisfaction Maintain sanitation andorderliness at
YourResponsibilities Customer experience Understandingthe customer experience and putting the customer’s needsfirst Leading the team to resolve all customerinquiries with consistency, efficiency and compassionDevelop and oversee the customer experience team;communicating
• Graduate or equivalent with 10years of experience in Building Materials/Construction/MEP orPlastic Manufacturing industries out of which at least 3 yearsshould be in a supervisory role. •Outstanding credentials in driving positive customer experience& supporting sales
Responsibility: Provide Best service to Customers and InternalPartners Consistently deliver high quality ofservice Take proactive actions to meet needsand concerns Review and modify ordersaccurately based on the associated processDevelop close relationships with our
Job Role: Handle customer inquiries and complaints promptly and ina professional manager at all times through various channels i.e.emails, phone, website Keep updated knowledgeabout existing as well as new products so that noqueries/complaints remain unresolved Keeprecords
Should be on spouse/ Parent Visa Available tojoin in our Dubai Branch The candidate should: Monitor &Manage member queries/concerns/requests & Govern throughinternal escalation process Complains & Retention ProcessTo maintain the team effectively towards the customer
We are currently seeking Customer Service cumAnalytics Manager to be part of our dynamic team. Responsible forplanning, implementing and directing the sales orders execution toachieve company objectives especially in making sure 100% customersatisfaction with the services
Make quotations as per salesrequirement. Quotations are done as per RFQ& process. Ensure all customerrequirements are captured correctly. Buildsustainable relationships and trust with customer accounts throughopen and interactive communication. Identifyand assess customers’ needs to achievesatisfaction. Keep records of customerinteractions, process customer accounts and filedocuments. Monthly sales dataAnalytics.
• Answering inbound calls as well asassisting customers who have specific enquiries.• Building customer’s interest in theservices and products offered by the company.• Providing personalised customer service of thehighest level. • Updating the existingdatabase with changes
global alignment of customer and account strategies with regional and market strategies. - Deliver the strategy for Global Agreements and Global Service Partnerships to drive business growth and contribute to strategy evolution. - Lead the development, evolution and product
verification and professional qualifications and memberships (if applicable). Desired Candidate Profile Essential Duties • Develop a deep understanding of customers’ ERPM strategy and business objectives and drive use of the ERPM applications to help them achieve those objectives
WORK FROM YOUR HOME SWEET HOME! Many people are working at home now. Join the trend! With Concentrix, a global leader in customer experience management, you can deliver exceptional experiences for our clients’ customers – all from the comfort of your own home! HOW WILL YOU
Responsibilities Customer Impact 40% • Participates in proactive delivery, spots performance issues, analyzes problems, develops solutions to meet customer needs (including skilling needs), represents them. • Engages in strategic service delivery planning, in partnership
• Single Point of Contact related to all aspects of the Customer Experience (CX) organization (Technical Support, Customer Service, and Learning & Enablement) for META Region. • Direct engagement and participation in META management operating system, included but not
international trade regulations. When necessary, assist legal counsel, logistics and sales. - Monitor and track critical shipments and resolve problems when necessary and Provides timely updates to customers/customer services on estimate arrival and dispatch timings updating as
Job Scope: -Assist patients in Drive Thru for PCR test -Receives patient docs like passport and emirates ID --Billing and cash management (receiving cash and payment from the patients) Qualifications: -Good communication and customer service -Able to work in a fast paced
Job Description • Responsible for day-to-day store operations with focus in the following areas: o Staff management o Product, pricing, promotion management o Ensure standardized customer service • Monitors and adheres to SOPs on all operations aspects including but not
The Customer Care Executive (CCE) is responsible to maintain excellent customer contact relationship while projecting a professional image of the Company through communication via phone or computer including answering any request from potential/existing clients, tenants
- Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling
and Arabic) via digitaltools • Key point of call for anyregional customer complaints and in turn lead effective andcollaborative customer response solutions• Provide Arabic proof-reading support forexisting marketing collateral developed by the marketingteam • Develop and maintain effectiveweekly feedback to management
The Customer ServiceEngineer will take ownership of thetechnical support relationship todrive customer satisfactionby proactively managing and resolving technical issues for TrendMicro's enterprise clients through onsite and remote(online and via telephone) support.
Proven customer support experience orexperience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and activelistening Familiarity with CRM systems andpractices Customer orientation and ability toadapt/respond to different types ofcharacters
Customer RelationsExecutive. Servespatients by greeting and helping them, scheduling appointments, andmaintaining records and accounts Welcomespatients and visitors in person or on the telephone, and answeringor referring inquiries. Optimizespatients’ satisfaction, provider
Experience1 Year GenderBoth QualificationAnyDegree SEEKING FOR An ASIAN CUSTOMER CARE EXECUTIVE.CANDIDATE MUST BE ENERGETIC , FLUENT IN ENGLISH WITHADVANCED COMPUTER SKILLS.
Order handling, invoicing and shipping • Handle orders • Enter orderand handle order change management •Problem-solving (items not available, missing PN or otherdetails) • Check credit limits and otherpossible hurdles • Submit order confirmationto customer • Plan shipment
Serves customers byproviding productand service informationand resolving productand service problems.Attractspotential customers byanswering productand service questionsand suggesting information about other productsand services.
A Customer Email Support Representativesupports customers by providing helpful information, answeringquestions, and responding to complaints. They're the frontline of support for clients and customers and they help ensure thatcustomers are satisfied with products, services
Business Development & Customer Success – Customer Success / Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online
Our purpose is longer, healthier, happier lives and making a better world Please Note: The application deadline for this job has now passed. Job Introduction Role Purpose Ensure that agreed customer service experience is delivered at all times within the Customer
Aboutyou You are a strong leader whocan lead by example. You have the ability to bring out the best inco-workers and to motivate them. You have an eagerness and passionto want to help customers. You are emphatic and able to solveproblems with customer centric solutions. You
Customer o Overseeingthe customer happiness portfolio along with sales, recruitment,performance management, facility management and generaladministration o Complying with all processesand procedures in compliance with all applicable rules andregulations o Conducting un-planned
Managing a team ofrepresentatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to yourattention. Creating policies andprocedures. Planning the training andstandardization of service delivery. Selectingand hiring new
Maintaining a positive, empathetic andprofessional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through variouschannels. Acknowledging and resolving customercomplaints. Knowing our products inside and outso
Customer success managers (CSMs)support your customers as they transition from sales prospects toactive users of your products. They're focused on customerloyalty and building close long-termclient relationships, andoften stay with the same customers as long as they continue to workwith your business.
Customer care executives analyzecustomer purchasing habits, returns, and complaints to makeadjustments to their customer care strategy as necessary. They alsoanalyzethe communication cyclebetween their staff and customers using client relationshipmanagement software.