call center staff jobs

A leading training consultancy in Dubai is seeking a skilled Training Manager for its Arabic call center. The ideal candidate, an Emirati national, will lead the development and delivery of impactful training programs, ensuring that call center agents are equipped with essential skills and knowledge. Responsibilities include identifying training needs, creating curriculum, and coaching staff....

The American University in the Emirates is searching for an excellent Call Center Operator who will address and resolve inquiries complaints and concerns ensuring high levels of satisfaction while maintaining the universitys reputation for excellent service. The role involves actively listening to students empathizing with their challenges and providing timely solutions. Salary Range: AED 4000...

Overview The role of a Call Center Manager is crucial for ensuring efficient operations and excellent customer service within a company's call center. This role involves overseeing the daily activities of call center teams, measuring performance against company goals, and implementing strategies to improve customer service standards. The individual will work to enhance team productivity by...

Call Center Team Leader We are looking for a Call Center Team Leader to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met and maintain a high standard of customer interaction and satisfaction. The ideal candidate is a bilingual (Arabic and English) professional with...

We are looking for aCall Center Manager to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met, and maintain a high standard of customer interaction and satisfaction. The ideal candidate is a professional with proven experience in managing contact center teams,...

Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with American Hospital Dubai’s mission and...

Job Summary (List Format) NOC & Call Center Manager - Lead and manage both 24 7 Network Operations Center (NOC) and customer-facing Call Center operations. - Ensure continuous IT service uptime and high-quality end-user support. - Oversee infrastructure network and cloud monitoring as well as customer service/helpdesk functions. - Define track and report on KPIs such as MTTR SLA uptime Average...

Job Description About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre,...

Overview Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness sport and health. By promoting the Healthness lifestyle of exercise a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. It has been selected...

Overview Call Center Agent, with experience, required for an Emergency Road Assistance. Arabic speaking will be an advantage. Email: jobs@motoringclub.com Qualifications - Call Center Agent, with experience, required for an Emergency Road Assistance. - Arabic speaking will be an advantage. Application Email: jobs@motoringclub.com #J-18808-Ljbffr

Meraki Education is looking for enthusiastic and customer-oriented individuals to join our call center team. The role involves handling inbound and/or outbound calls, assisting families interested in admissions at our school, with their queries, resolving issues, and ensuring parent satisfaction while following company policies and procedures. Key Responsibilities - Answer inbound calls from...

A leading UAE online classified platform is looking for an experienced Call Centre Agent to join their team in Dubai. The role involves handling high volumes of inbound and outbound calls, managing customer enquiries and complaints, and coordinating with the field sales team. The ideal candidate will have at least 12 months experience in a call center environment, excellent multitasking skills,...

A leading fitness solutions provider is seeking a Technical Call Center Specialist who is an Arabic speaker to enhance customer satisfaction in Dubai. This role involves managing customer queries and complaints, ensuring timely resolutions, and delivering a high-class level of service. Ideal candidates will have 1-2 years of experience in a call center or customer service environment, strong...

A leading insurance organization in Dubai is seeking an experienced Call Center Supervisor to lead daily operations. Responsibilities include supervising agents, monitoring performance against KPIs, ensuring compliance with regulations, and handling escalated customer complaints. The ideal candidate should have proven experience in a call center environment, particularly in insurance, possess...

A recruitment agency is seeking candidates for a customer service role within a government entity's call center in Dubai. The ideal candidate has experience in customer service and strong communication skills. Responsibilities include handling inquiries, providing resolutions, and maintaining accurate customer records. Candidates must be Emirati and flexible to work shifts. This is a great...

We are seeking a proficient Real Estate Call Center Agent with a minimum of 2 years of experience in the real estate sector. The ideal candidate should possess in-depth knowledge of local and off-plan projects, demonstrate efficiency in data entry, and be fluent in both Arabic and English languages. Qualifications - Minimum of 2 years of experience as a Call Center Agent in the real estate...

Oversees the day-to-day operations of the hospital’s call center, ensuring all patient interactions are handled confidentially, efficiently, and in line with hospital standards. Supervises and develops call center staff, monitors service quality, and drives operational performance to meet established targets. Fosters a culture of teamwork and respect for diversity, ensures adherence to hospital...

Training Manager – Arabic Call Center (Emirati National) Full time | Talents of Endearment | United Arab Emirates Posted On 24/01/2026 Job Information Number of Positions 2 Technology Work Experience 4-5 years City Dubai State/Province Dubayy (Dubai) 337-1500 Job Description The Training Manager will lead the design, delivery, and continuous improvement of training programs for...

A leading road assistance service in Dubai is seeking an experienced Call Center Agent. The role involves providing support to customers during emergency situations, requiring excellent communication skills and experience in the call center industry. Fluency in Arabic is an advantage. The position offers a chance to assist customers at critical moments and is pivotal for ensuring their safety on...

An educational institution in Dubai is seeking enthusiastic individuals for a customer-oriented role within their call center team. Candidates should have a Bachelor's degree and possess strong active listening and problem-solving skills. The responsibilities include handling inbound and outbound calls, assisting families with school admissions inquiries, and ensuring high customer satisfaction....