Call Center Manager jobs

A leading beauty studio in Dubai is seeking a Call Center Manager to oversee day-to-day operations and lead a team focused on high customer satisfaction. The ideal candidate will have over 5 years of management experience in a call center setting and must be fluent in Arabic. This role offers a competitive salary and the opportunity to develop professionally. Join a dynamic team in a...

Super Bytes is seeking a highly motivated and experienced Call Center Manager to join our growing team in Dubai United Arab Emirates. This is a full-time position offering a competitive salary ranging from 4000 AED to 6000 AED. As Call Center Manager you will be responsible for overseeing the daily operations of our call center ensuring high-quality customer service and driving team performance...

Call Center Manager - Medical Imaging Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with...

We are looking for aCall Center Manager to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met, and maintain a high standard of customer interaction and satisfaction. The ideal candidate is a professional with proven experience in managing contact center teams,...

About the Role: Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management. The ideal candidate will have prior experience in handling community or resident-related inquiries, and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service. This role is perfect...

Business Development Manager – BPO & Call Center Division Job Title: Business Development Manager – BPO & Call Center Division Location: Dubai, UAE Employment Type: Full-Time About the Role We are seeking a high-performing Business Development Manager to take full responsibility for driving sales and business growth across our BPO and Call Center division. The ideal candidate must have...

Job Summary (List Format) NOC & Call Center Manager - Lead and manage both 24 7 Network Operations Center (NOC) and customer-facing Call Center operations. - Ensure continuous IT service uptime and high-quality end-user support. - Oversee infrastructure network and cloud monitoring as well as customer service/helpdesk functions. - Define track and report on KPIs such as MTTR SLA uptime Average...

A leading healthcare facility in Dubai is seeking a dynamic Call Centre Manager to lead its patient contact centre operations. This pivotal role aims to ensure excellent communication between patients and services, driving operational efficiency and team performance. The ideal candidate should have significant experience in call center management within healthcare, complemented by strong...

An established industry player is seeking a dedicated Call Center Agent for Community Management. This role is ideal for empathetic candidates with a knack for customer service, especially those experienced in community-driven environments. You will be at the forefront of ensuring a positive experience for residents by addressing inquiries, managing service requests, and collaborating with...

A leading contact centre in Dubai is seeking an experienced Call Centre Manager to oversee inbound and outbound operations. The role requires strong leadership skills and a focus on delivering exceptional customer experiences. Responsibilities include managing a high-performing team, driving sales through outbound activities, maintaining quality standards, and implementing process improvements....

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Associate to join our team in Dubai, Dubayy (AE-DU), United Arab Emirates (AE). Call Center Associate Dubai Key responsibilities - Responsible for managing...

A leading consulting firm is looking for a Client Service Analyst to manage customer feedback and complaints. The role involves addressing customer inquiries through a call center, ensuring service standards and KPIs are met. Candidates should have 0 to 2 years of experience in customer service, strong communication skills, and a customer-focused mindset. This position is exclusively for UAE...

A leading outsourcing company in Dubai is seeking a Call Center Agent for a 3-month contract. The role involves managing customer calls, addressing inquiries and complaints, and providing accurate product information. The ideal candidate will have previous call center experience and strong communication skills in English, with a customer-oriented mindset. This position offers a competitive salary...

A leading hotel in Abu Dhabi is seeking a Service Center Agent to handle calls, ensure high-quality guest service, and maintain call center operations. The ideal candidate will have a Bachelor's degree in Hotel Management, at least one year of call center experience, and excellent English communication skills. This role emphasizes professionalism, interpersonal skills, and adherence to hotel...

Call Center Team Leader We are looking for a Call Center Team Leader to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met and maintain a high standard of customer interaction and satisfaction. The ideal candidate is a bilingual (Arabic and English) professional with...

A leading financial institution in the UAE is seeking a Call Center Agent to manage inbound and outbound calls. You will work to achieve sales targets while providing excellent customer service. Candidates must demonstrate bilingual proficiency in Arabic and English, have strong sales and communication skills, and be capable of customer resolutions. The role includes answering queries, providing...

A customer service company in Dubai is seeking a Call Center Manager to lead operations. Responsibilities include supervising day-to-day activities, ensuring service excellence, and analyzing metrics for performance enhancement. The ideal candidate has 3–5 years' experience in a call center, fluency in Arabic and English, and strong leadership skills. Benefits include a competitive salary of...

We are looking for an experienced Call Centre Manager to lead and manage our inbound and outbound contact centre operations. The role will focus on delivering exceptional customer experience, driving sales through outbound activities, optimizing processes, and leading a high‑performing team. Key Responsibilities Operations Management - Oversee daily inbound and outbound call centre...

Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with American Hospital Dubai’s mission and...

| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | Bachelor’s Degree || Experience | 5 Year+ |## Job OverviewAetram Finserv is seeking a Call Center Supervisor / BPO Trainer to design and deliver impactful training programs for customer service and sales teams in Dubai. The ideal candidate will enhance agent performance, improve customer satisfaction, and ensure...