Technical Support Engineer - NOC
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Intertec Systems
Abu Dhabi
Experience: 4+ years Certification: ITIL Responsibilities: - Good understanding and experience of monitoring tools (SolarWinds, Manage Engine) and ITSM tool - Provide timely response to all incidents, Requests, outages and performance alerts. Categorize issues for escalation to appropriate technical teams - Understanding and report preparation based on the customer requirement. - Recognize,... |
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6 hours ago
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