senior IT support jobs

A retail IT solutions provider in Dubai seeks a Senior Associate/AM to provide L2/L3 support, manage networks, and ensure SLA adherence. Candidates must have 8-12 years of experience in IT infrastructure, preferably in retail environments. The role involves supporting POS systems and troubleshooting hardware issues. Strong communication and networking skills are essential. The salary is up to AED...

About the job Senior IT Support Engineer Position Title Reports to IT Manager Division IT Department IT Job Purpose The Senior IT Support Engineer is responsible for ensuring the smooth operation and maintenance of all IT systems, hardware, and software used throughout the airport. This includes providing technical support to airport staff, troubleshooting, and resolving issues with...

A leading IT solutions provider in Dubai is seeking a Senior AWS Cloud IT Support Engineer to provide advanced technical support and manage AWS cloud infrastructure. The ideal candidate will possess hands-on expertise in AWS services and ensure optimal IT operations. This full-time onsite role requires over 5 years of IT support experience, including strong problem-solving and communication...

A leading cloud solutions provider in Dubai is seeking a skilled Senior AWS Cloud IT Support Engineer to provide advanced technical support and manage AWS cloud infrastructure. The ideal candidate will have over 5 years of experience and hands-on expertise in AWS services. Responsibilities include troubleshooting complex issues, optimizing cloud resources, and implementing security best...

A luxury hotel brand in the United Arab Emirates is seeking a Senior Officer - IT Support Specialist. Responsibilities include managing IT incidents, supporting hotel guests and staff, and ensuring adherence to service standards. The ideal candidate has 2 years of experience in IT support and holds a relevant degree. The position offers a tax-free salary, generous benefits, and opportunities for...

What youll be doing: - Acting as the first point of contact for our customers & partners; - Proactively managing incoming tickets within SLA to ensure high customer satisfaction. You ll be prioritizing clear communication expectation management and timely follow-ups to ensure a smooth and supportive customer experience. - Keeping customers informed at every step by proactively sharing updates...

A leading banking technology firm in Dubai is looking for an experienced professional to lead the strategic planning and management of Risk & Support Functions. This role demands expertise in Risk Management Platforms and significant experience in application management. The ideal candidate will possess strong leadership and stakeholder collaboration skills, with a minimum of 12 years in banking...

A technology solutions company located in Dubai, UAE, is seeking an IT Support Specialist with 4–5 years of experience in hardware and software environments. The role includes responding to end-user inquiries, troubleshooting IT issues effectively, and managing software upgrades. Strong analytical and communication skills are essential, and candidates who can work independently will excel in this...

We are currently seeking a skilled and service-oriented IT Support Specialist to join our IT team. The successful candidate will be responsible for providing technical support maintaining system functionality and ensuring information security compliance across the organization. Key Responsibilities - Collaborate with the company’s Helpdesk to resolve assigned issues and support tickets...

An established industry player is seeking an IT Helpdesk Engineer to provide exceptional technical support in a fast-paced environment. This role involves addressing user queries, maintaining hardware, and ensuring timely resolution of IT issues. You'll proactively monitor service desk requests and assist in software rollouts while documenting all processes meticulously. Join a dynamic team that...

A global engineering group is looking for a Junior IT Support Specialist in Dubai. The role involves providing technical assistance, troubleshooting issues, and managing IT equipment maintenance. Candidates should have a Bachelor’s degree in IT or related fields, along with 5-8 years of IT support experience. The position requires strong problem-solving skills and knowledge of networking...

At Amazon we strive to be earths most customercentric company where people can find and discover anything they want to buy online. We hire the worlds brightest minds offering them an environment in which they biểu relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve...

IT ATM Test Engineer – ATM and Cards Support Responsibilities - Responsible for SLA management and KPI - Follow up with vendors and external partners on the issues and resolutions - Coordinating and assisting internal teams for hardening / patching upgrade and schedule maintenance - Troubleshooting critical issues and communicating all customer impacted issues to line manager and concern...

A luxury hotel group in the United Arab Emirates is hiring a Senior Officer - IT Support Specialist. This role involves managing IT incidents, providing support to hotel guests and staff, and ensuring service standards are met. The ideal candidate will have at least 2 years of experience in IT support and a relevant degree. Offering a tax-free salary and generous benefits, this position provides...

Job Title: Senior AWS Cloud IT Support Engineer Location: Dubai, UAE (Onsite) Experience: 5+ Years Employment Type: Full-Time Position Overview We are seeking a skilled Senior AWS Cloud IT Support Engineer to provide advanced technical support and manage AWS cloud infrastructure. The ideal candidate will troubleshoot complex issues, optimize cloud resources, and ensure seamless IT operations...

A major international airport is seeking a Senior IT Support Engineer to ensure the operational efficiency of IT systems across the facility. The role involves troubleshooting, configuring hardware/software, and maintaining security protocols. The ideal candidate has a Bachelor's in Computer Science or a related field, 3-4 years of relevant experience, and certifications like CompTIA A+ and...

A leading commerce solutions company in Dubai is seeking a Support Analyst who will be the first point of contact for customers and partners. The ideal candidate will have at least 5 years of experience in technical support, a customer-first mindset, and strong communication skills. Responsibilities include managing support tickets to ensure high satisfaction and coordinating resolution efforts...

A reputable property management company is seeking an IT Support Specialist to join their team in Abu Dhabi. The successful candidate will provide technical support, maintain system functionality, and ensure information security compliance. This role requires 5-8 years of experience in IT support, a Bachelor's degree in a relevant field, and fluency in both Arabic and English. A competitive...

A luxury hotel group in the United Arab Emirates is hiring a Senior Officer - IT Support Specialist. This role involves managing IT incidents, providing support to hotel guests and staff, and ensuring service standards are met. The ideal candidate will have at least 2 years of experience in IT support and a relevant degree. Offering a tax-free salary and generous benefits, this position provides...

A luxury hotel brand in the United Arab Emirates is seeking a Senior Officer - IT Support Specialist. Responsibilities include managing IT incidents, supporting hotel guests and staff, and ensuring adherence to service standards. The ideal candidate has 2 years of experience in IT support and holds a relevant degree. The position offers a tax-free salary, generous benefits, and opportunities for...