receiving agent jobs in Emirate of Abu Dhabi

Overview Job Description We are currently seeking passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. Responsibilities - Ensure that all items received at the Hotel are in conformance with the LPO, Hotel Policies and Hygiene Standards. Prior to receiving, the goods...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...

Description Process all reservation requests changes and cancellations received by phone, fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Front Desk Agent to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award‑winning owner and operator of some...

MAIN DUTIES AND RESPONSIBILITIES - Receive each guest call in a professional and friendly manner. - Maintain effective communication with all related departments to ensure smooth service delivery. - Handle every query in a polite and courteous manner and exceed guest expectations. - Ensure guests are greeted by name upon calling as per Rixos Standards. - Maintain an up-to-date knowledge of the...

POSITION SUMMARY - Process all reservation requests, changes, and cancellations received by phone, fax, or mail. - Identify guest reservation needs and determine appropriate room type. - Verify availability of room type and rate. - Explain guarantee, special rate, and cancellation policies to callers. - Accommodate and document special requests. - Answer questions about property...

Join to apply for the Guest Service Agent role at Novotel Hotels Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, you will be able to truly find yourself, and...

### Dusit Thani Abu Dhabi# Service Center AgentDecember 9, 2025### Job DescriptionPRIMARY RESPONSIBILITIES:Guest Service Responsibilities • The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. • The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a...

Responsibilities - Guest Service Responsibilities: The Service Center Agent handles all calls from outside the hotel and coordinates internal calls in a central area. Ensure all tasks are procedurally correct, timely, and of consistently high quality. Maintain a warm, friendly guest service standard and a strong first impression of the hotel through professional personal presentation and...

Company Description Joinus at Accor,wherelife pulseswithpassion! As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition:...

The Inbound Guest Services Agent is to provide our Guests with a world class service according to our Yas Island guest experience ethos. He/she will create memorable vacation planning experiences utilizing exemplary sales techniques, solid guest service skills, and strong attention to detail. Meeting or exceeding established booking conversion rates, average handling time guidelines, and other...

| | || --- | --- || Location | Abu Dhabi Emirate, United Arab Emirates || Qualifications | High School / Matriculation || Experience | 2 Year+ |## Job OverviewSaadiyat Beach Club is seeking a Customer Service Agent / Telephone Operator to ensure customers contacting the club for information such as membership, directions, day pass reservations, and restaurant information receive efficient and...

About the job Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Guest Relations Department, the Boutique Sales Agent is responsible for, but not limited to assist in-house guests and customers in finding the required products in our retail shop, perform Point of Sales activities including purchasing the required products. In addition, the boutique sales agent will assist in...

Customer Service Agent / Telephone Operator At Aldar Hospitality, we're not just about places; we're about experiences. Each property in our diverse portfolio – from the serene beaches to the bustling cityscapes – is more than an asset; it's a destination where luxury and hospitality converge. Our commitment to excellence is the cornerstone of what we offer, promising a vibrant, energetic...

Description Position Summary Process all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services...

We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will...

Description Position Summary Process all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services...

Description Start Your Journey With Us From the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis...

Description POSITION SUMMARY Process all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services...