itil jobs

VAM Systems is currently looking for L2 Technical Support Engineer for our UAE operations with the following skillsets & terms and conditions: Required Certifications - ITIL - MCSE - CCNA - Office 365 certification (preferred) Skills & Competencies - troubleshooting analytical skills - Excellent communication and customer service abilities - Good knowledge of networking telecommunication...

A global technology firm in Dubai seeks an experienced Service Delivery Manager to oversee ServiceNow solutions delivery. The role involves managing client relationships, leading implementation projects, and ensuring service quality. Candidates should hold a Bachelor's degree and have significant experience in IT service delivery, particularly with ServiceNow. ITIL certification is required,...

A leading recruitment firm is seeking a Service Delivery Manager to oversee customer service contracts and enhance relationships with clients. The ideal candidate will have over 7 years of experience in service delivery management, exceptional communication skills, and an ITIL certification. This position requires a strong focus on customer satisfaction and the ability to lead teams effectively....

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 PeopleCert is looking for a Business Development Manager who will be responsible to develop strong pipelines and deliver new business in their...

A leading organization in governance seeks a Governance Manager to oversee and implement governance frameworks for IT Managed Services. You will ensure compliance with ITIL, ISO standards, and HR policies while driving process improvements. The ideal candidate has 10 years of experience, strong leadership skills, and expertise in risk management. This full-time position is located in Dubai, UAE,...

A leading IT services company in Dubai is seeking an experienced Application Support Specialist to provide production support for applications within an ITIL framework. This role requires a technical background with over 5 years of experience, preferably in banking. Key responsibilities include troubleshooting, optimizing performance, and handling critical production issues. Candidates should be...

An established industry player is seeking a seasoned IT professional with over a decade of experience in UNIX platforms support. The role demands expertise in architecting and implementing solutions in a fast-paced environment, with a strong focus on ITIL processes. Candidates will engage in large-scale upgrades, migrations, and security implementations while ensuring timely service delivery....

A leading IT services firm in Abu Dhabi is seeking an End User or Desktop Support Lead to provide Tier II support and guide the Desktop Support Team. Candidates must have strong troubleshooting skills, experience with ticketing systems, and an ITIL certification. This full-time role requires technical expertise in desktop environments and team leadership abilities, fostering a productive work...

Urgent requirement for Systems & Cloud Infrastructure Engineer( Cloud & Virtualization) with experience in ITIL process is required for our client in Dubai, UAE. 6-7 years of experience on systems administration, infrastructure support and cloud environments is the MUST. - Strong experience on Windows & Linux Server Administration (both) is MUST to apply for this role - Strong exp on OS...

A leading IT services provider in Dubai is seeking an experienced IT Service Manager to oversee the design and optimization of ITIL processes. The candidate should have 8-10 years of experience, a bachelor’s degree in computer science or IT, and certifications like ITIL Expert or Master. Key responsibilities include ensuring compliance with SLAs, conducting audits, and leading training sessions...

A leading education technology provider is seeking a Business Development Manager for Turkey and Saudi/Middle East. The role demands business development expertise, relationship management, and a post-graduate degree in IT. With a focus on the ITIL product line, the successful candidate will work with governmental and corporate partners to expand market reach. This full-time position offers a...

Analyze current operational processes to identify inefficiencies and areas of and implement process improvement strategies using methodologies such as Lean Six Sigma or with crossfunctional teams to design and document new processes and process performance metrics and prepare regular reports for managementConduct training sessions for staff on new processes and best practicesFacilitate workshops...

A technology solutions firm in Dubai seeks an experienced IT Operations Project Manager to oversee the planning, execution, and delivery of IT operations projects. The ideal candidate will manage timelines, resources, and stakeholder expectations while ensuring project alignment with IT service management frameworks. Requires 5 years of experience in project management, strong analytical and...

A leading IT solutions provider in Dubai is urgently hiring a Systems & Cloud Infrastructure Engineer with 6-7 years of experience in systems administration and cloud environments. The role requires strong expertise in Windows and Linux server administration, OS patching, AWS, and virtualization platforms like VMware and Hyper-V. The candidate should be willing to work in a mandatory 24×7 shift...

A leading education technology firm in Dubai seeks a Business Development Manager. This role involves developing market strategies, managing B2B relationships, and expanding product reach within the territory. Candidates should possess a post-graduate degree and have significant experience in business development. A competitive remuneration package, along with a dynamic work environment, is...

A leading IT consulting firm is seeking a Service Delivery - Sr. Manager to oversee infrastructure operations within a Network Operations Center (NOC). The role demands extensive experience in network operations, including team leadership, incident management, and proficiency in advanced network monitoring tools. Ideal candidates will have relevant certifications and a proven track record in...

Overview Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! PeopleCert is looking for a Business Development Manager who will be responsible to develop strong pipelines and deliver new business in...

A technology services provider in Dubai is seeking an experienced IT Service Delivery Manager to oversee IT service delivery and ensure compliance with SLAs and ITIL standards. The ideal candidate has 8-10 years of experience in IT operations with strong leadership and stakeholder management skills. This full-time role requires managing cross-functional teams and maintaining client relationships...

A technology support firm is looking for a Technical Specialist - End User Support/Desktop Support Engineer in Abu Dhabi. Responsibilities include troubleshooting hardware and software issues, maintaining operating systems, and providing excellent customer service in a fast-paced environment. The ideal candidate will hold a Bachelor's degree in IT, have ITIL certification, and possess strong...

A leading IT services company in Dubai seeks an experienced IT Service Manager to optimize ITIL processes and ensure operational excellence. The role requires 10+ years in IT Service Management, with a strong focus on government entities and regulatory compliance. You will oversee service delivery, manage key stakeholders, and lead audits to ensure adherence to IT governance standards....