IT support analyst jobs in Dubai

What youll be doing: - Acting as the first point of contact for our customers & partners; - Proactively managing incoming tickets within SLA to ensure high customer satisfaction. You ll be prioritizing clear communication expectation management and timely follow-ups to ensure a smooth and supportive customer experience. - Keeping customers informed at every step by proactively sharing updates...

A leading brokerage firm in Dubai seeks a proactive Technology Support Analyst to strengthen their operation department. The role involves providing IT support, managing cloud infrastructure, and overseeing VDI environments. Ideal candidates have strong knowledge in Microsoft 365, Active Directory, and VoIP systems, with excellent problem-solving skills. Join a dynamic team with opportunities for...

Marsh McLennan is seeking a dedicated and skilled IT Support Analyst to join our Colleague Tech team in Dubai. This hybrid role requires working five days per week, providing both onsite and remote technical support to colleagues across multiple offices in Dubai, Abu Dhabi, and other locations.As the IT Support Analyst, you will be the primary IT contact in Dubai, assisting with the installation,...

A global leader in energy management seeking an IT Support professional to assist top executives in Dubai. Candidates need to have a Bachelor's degree in a relevant field and good communication skills. The ideal applicant will have over 4 years of IT support experience and be familiar with various applications. You’ll manage requests and support requirements, contributing to executive...

A leading authentication solutions company in Dubai is seeking a Help Desk professional to provide first-line support and guidance. The role includes managing customer requests and incidents, ensuring high levels of service, and providing training. Ideal candidates will be fluent in Arabic and English, with a strong customer-service orientation and analytical skills. This position offers...

We are seeking a skilled and service-oriented IT Helpdesk Support professional to join our growing team in Dubai. This role is crucial in ensuring seamless IT operations and providing frontline technical support across the organization. You’ll be the go-to person for diagnosing and resolving hardware, software, and network issues, ensuring a high level of user satisfaction and business...

A fast-growing tech organization in Dubai is seeking a Service Desk Analyst to provide first-line IT support to ensure system efficiency. In this role, you'll troubleshoot issues, assist users with onboarding, and manage technical inquiries. The ideal candidate should have 1-3 years of service desk experience, solid knowledge of Windows/Mac OS, and excellent communication skills. Benefits include...

Overview Job Description We are looking for an IT Risk and Threat Analyst to support the IT risk management practice, ensuring that risks are proactively identified, mitigated, communicated, and monitored. The role involves recommending appropriate and effective management processes across all aspects of information technology for B&S. The analyst will also analyze cyber-threats, identify...

A leading start-up support hub in Dubai is seeking a dynamic Business Analyst (Zoho) to enhance business processes and bridge IT requirements. You will gather and document business needs from stakeholders, improve existing processes, and conduct comprehensive data analyses. Candidates should have a bachelor’s degree in business administration or IT, along with 3+ years in a similar role....

IT Compliance Analyst (Fresh Graduate - UAE National) We are seeking a detail-oriented and motivated IT Compliance Analyst to join our team. This is an excellent opportunity for a fresh graduate to gain practical experience in IT compliance and ensure that our systems and processes adhere to regulatory and organizational standards. Key Responsibilities: - Assist in monitoring and ensuring the...

Job Category Finance Location UAE - Dubai Job Type Full Time Closing Date 03-Oct-2025 About Keyston Keyston Distribution is the B2B Distribution unit of Majid Digital Group. In 2021, Keyston was established with a capital infusion and a digital mandate to create 5000+ digital customers from Iraq and MENA region. Our objective is to onboard the best-in-class global vendors and to provide...

Senior IT Systems Analyst – DP World Join to apply for the SENIOR IT SYSTEMS ANALYST role at DP World. Get AI-powered advice on this job and more exclusive features. Job Description - Based on the demand, feasibility, capex and requirements provided by Manager, prepare the High Level Design/Architecture. - Get the design approved from the review team. - Draw up the plan and coordinate to...

Job Description Position Title: Senior IT Business Analyst Location: Dubai, United Arab Emirates. Role Overview The Senior IT Business Analyst plays a critical role in enabling Galadari Brothers Group's digital transformation across multiple divisions. The role involves analyzing business requirements, identifying opportunities for automation and AI, and translating needs into scalable...

A global technology company in Dubai is seeking an IT Systems Analyst to optimize and support their application landscape. The role includes responsibility for system analysis, application support, data analysis, and project management. Candidates should have a Bachelor's degree in Computer Science and relevant experience in IT systems. The ideal candidate will demonstrate strong problem-solving...

The IT Business Analyst is responsible for analyzing business needs and translating them into scalable software solutions primarily focusing on IT systems including ERP and CRM systems such as Salesforce. This role involves conducting gap analysis ensuring the effective integration of business processes and technology and supporting the deployment and continuous improvement of IT systems to drive...

A leading HR solutions provider is seeking an IT Financial Analyst in Dubai to oversee technology spending across projects and teams. The ideal candidate will support IT management with clear financial insights, analyze expenses, and enhance chargeback models. This role requires a Bachelor's degree in a relevant field, 3-4 years of experience in IT financial analysis, and strong Excel skills....

A leading professional services firm is seeking an IT Support Analyst to provide technical support both onsite and remotely in Dubai and Abu Dhabi. The role requires a minimum of 5 years of IT support experience and excellent communication skills in English. Candidates should have problem-solving abilities and familiarity with ticketing systems. This hybrid position involves collaboration across...

Join to apply for the IT Compliance Analyst role at Dicetek LLC Overview Ensure the organization’s IT systems, processes, and services comply with current and emerging standards, including information security, IT service management, and AI governance. Conduct compliance reviews, risk assessments, audits, and report KPIs to support continuous improvement and alignment with evolving regulatory...

A leading commerce solutions company in Dubai is seeking a Support Analyst who will be the first point of contact for customers and partners. The ideal candidate will have at least 5 years of experience in technical support, a customer-first mindset, and strong communication skills. Responsibilities include managing support tickets to ensure high satisfaction and coordinating resolution efforts...

Join to apply for the IT Business Analyst (Arabic Speaker) role at Dicetek LLC Role Overview We are seeking an experienced IT Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will analyze business processes, gather requirements, and work closely with stakeholders to deliver effective IT solutions that drive organizational goals. Key...