diploma call center representative jobs in Emirate of Dubai

Qualifications - Customer Service, Customer Support, and Customer Satisfaction skills - Proficiency in managing and improving Customer Experience - Strong interpersonal and communication skills - Ability to handle multiple tasks and maintain attention to detail - Experience in handling calls and providing support in a call center environment - Familiarity with CRM tools and customer service...

Job Description The Call Center Executive is a crucial link between businesses and their customers, responsible for managing a large volume of inbound and outbound interactions daily. In this role, you will be the first point of contact for customers seeking assistance, guidance, or resolution to their inquiries and issues. As a representative of the company, you will contribute to maintaining...

Dubai, United Arab Emirates | Posted on 09/23/2024 Who WE are? KAVAK is the number one e-commerce in the purchase and sale of pre‑owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car. But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends...

Super Bytes is seeking a highly motivated and experienced Call Center Manager to join our growing team in Dubai United Arab Emirates. This is a full-time position offering a competitive salary ranging from 4000 AED to 6000 AED. As Call Center Manager you will be responsible for overseeing the daily operations of our call center ensuring high-quality customer service and driving team performance...

Job Description English Speaking BPO Call Center Experience Is Required Lead Generation, Tele Sales, Customer Service Positions . This role is only for Candidates based in UAE preferably on visit visa or cancelled employment visa who can join Immediately. Baden BPO & Software LLC seeks dynamic and personable sales and customer service agents to manage client inquiries. A background in call center...

Business Development Manager – BPO & Call Center Division Job Title: Business Development Manager – BPO & Call Center Division Location: Dubai, UAE Employment Type: Full-Time About the Role We are seeking a high-performing Business Development Manager to take full responsibility for driving sales and business growth across our BPO and Call Center division. The ideal candidate must have...

A leading insurance company in Dubai seeks a customer service representative to handle inquiries through phone, email, and chat. The role focuses on providing accurate product information, resolving complaints, and achieving set targets while maintaining customer satisfaction. Candidates should be bilingual in English and Arabic, possess strong communication skills, and have 1-3 years of...

About the Role: Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management. The ideal candidate will have prior experience in handling community or resident-related inquiries, and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service. This role is perfect...

Call Center Manager - Medical Imaging Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with...

Call Center Agents (UAE National / Emirati Only) Key Requirements - One or more year of experience as call center agent of UAE. - Must be diploma / graduate - Having Good communication skills in both English & Arabic - Strong communication, both written and verbal - Basic mathematics / numerical understanding - Great active listening skills - Exceptional interpersonal and rapport building...

We are seeking a professional and compassionate Call Center Operator to join our clinic team. The successful candidate will be the first point of contact for patients, responsible for handling a high volume of inbound and outbound calls, scheduling appointments, providing information, and directing inquiries appropriately. The role requires excellent communication skills, attention to detail, and...

The American University in the Emirates is searching for an excellent Call Center Operator who will address and resolve inquiries complaints and concerns ensuring high levels of satisfaction while maintaining the universitys reputation for excellent service. The role involves actively listening to students empathizing with their challenges and providing timely solutions. Salary Range: AED 4000...

A leading luxury hotel chain in Dubai is seeking a dedicated individual to join their team as a Guest Service Representative. The role focuses on managing all guest calls, addressing requests and concerns, and delivering high-quality customer service. The successful candidate will have a high school diploma and must be capable of operating telephone systems while providing a welcoming and...

A financial institution in Dubai is seeking a dedicated Customer Service Representative to provide exceptional service. You will handle incoming calls, resolve complaints, and ensure customer satisfaction by adhering to service standards. The ideal candidate should possess excellent communication skills, a strong motivation to help others, and the ability to maintain confidentiality. This role...

Position Summary - Role: Customer Service Representative - Filipino Nationals - Type: Outsourced - Client Industry: Retail - Contract Duration: Long term - Start Date: Immediate Key Responsibilities - Answer incoming calls and respond to customer queries in a professional manner - Make outbound calls to follow up with customers as needed - Provide accurate, valid, and complete information...

Call Centre Agent - Dubai, UAE Reports to: Call Centre Manager Job Purpose The Call Centre Agent will endeavor to provide exceptional service to customers via the Bateel Contact Service Centre. They will be a brand ambassador in answering incoming customer calls, taking orders, resolving customer complaints, and providing information on all manner of Bateel products, services and menu. Key...

A recruitment and staffing company in Dubai is seeking a Call Center Executive to manage customer interactions and ensure satisfaction. The role involves answering inbound calls, conducting outbound follow-ups, and resolving customer complaints effectively. Candidates should possess excellent communication skills and a high school diploma, with prior call center experience preferred. This is a...

Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with American Hospital Dubai’s mission and...

A leading e-commerce platform in Dubai is seeking a Call Center Team Lead to oversee customer service operations within the automotive industry. The role involves supervising a team of customer service representatives to ensure high customer satisfaction, tracking performance metrics, and identifying training needs. Ideal candidates should have extensive experience in a call center, strong...

Position Summary Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake‑up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non‑registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on...