adequate and efficient communication withcustomers regarding customer service (e.g., order entry, orderhistory, delivery, product and price queries, future demands) toprovide agreed service levels and retain customer baseProcess orders and schedules (via the computer system) and maintainorders through the system, so that others departments can supportcustomer demands and plan effective workloading.
practice capabilities. Job Title: Customer Service AssistantReports to: Customer Service ManagerDepartment: Mall Management JOBPURPOSE The overall purpose ofthis role is the efficiently manage the customer service desk andhandle customer issues, queries, problems, in a
Role andResponsibilities Manage Key PerformanceIndicators: Customer Repeated Repair Rate,1hr, Long-term Pending, Samsung Net Promoter Score, Engineerevaluation. Training: Schedule& execute trainings (Online, Onsite, Local &Contact Centre) by providing technical hardware and
Responsibility: Provide Best service to Customers and InternalPartners Consistently deliver high quality ofservice Take proactive actions to meet needsand concerns Review and modify ordersaccurately based on the associated processDevelop close relationships with our
We are currently seeking Customer Service cumAnalytics Manager to be part of our dynamic team. Responsible forplanning, implementing and directing the sales orders execution toachieve company objectives especially in making sure 100% customersatisfaction with the services
* Managing the day to day operations in the service centre Job Scope - Managing the day to day operations in the service centre - Supervising and leading of the customer service team - Monitor the administrative work of the customer service team - Solving day to day issue from the service centre - Managing of high profile customer - Deriving KPI and leading the team to achieve them
Customer service representatives work with clients and customers to find solutions for client needs. They may work in a store, at a call center or at home answering phone and email messages from clients. They respond to complaints, assist with troubleshooting, direct
- Provide consistent exceptional customer experiences, every customer, every time. - Maintain broad knowledge of clients, products and services of the organization. - Document customer interactions and transactions. - Listen attentively to customer needs and concerns
- Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional
- Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. - Provide high quality customer service by answering customer enquiries efficiently and
We are currently looking torecruit a Senior Customer Service Representative to join ourContract Logistics division based in Dubai. The ideal candidatewill have to ensure on a day to day basis all customer requirementsare managed and planned for operations and other
Frontline employeesare the core of your customerservice. They represent yourproduct, services, and brandto the customers andultimatelyinfluence customers'satisfaction. ... Training is a process that opens for employees aroad to improved performance, career growth and, for businesses, adoor tohappy customers.
Customer Service RepresentativeJob Description Template We are hiring a Customer ServiceRepresentative to manage customer queries and complaints. You willalso be asked to process orders, modifications, and escalatecomplaints across a number of communication channels. To do
Serves customers byproviding productand service informationand resolving productand service problems.Attractspotential customers byanswering productand service questionsand suggesting information about other productsand services.Opens customer accountsby recording account information.
English must be upperintermediate level. Fast in typing withaccuracy and email writing Detail oriented andmulti-tasking Strong customer service withpatience Knows how to do daily leads reportupdate Ability to work independently and selfmotivated Proven working experience of 1-2years as Telemarketin Job Types:Full-time, Permanent Experience: customerservice: 2 years (Preferred) WorkRemotely: Yes
Tax & Legal Services -Tax - Indirect Tax (Customs) - Manager - Dubai Line of Service TaxSpecialism VAT/GST Management Level ManagerJob Description & Summary A career in ourIndirect Tax practice, within Tax services, will provide you withthe opportunity to help our clients
JobDescription Transguard WorkforceSolutions is currently recruiting for a Customer Service Officerfor a client in the healthcare industry. The Customer ServicesOfficer is responsible for escalating and addressing complaints,issues and queries of clients via email
for approval to ConsumerProcessing Unit Receive and process customerrequests (e.g. account opening, NBAD online requests, returnedcheque delivery, etc.) Encourage customers tobuild their balances with the bank in order to migrate to highercustomer programs Generate leads for
Job KeyDetails: Handle allenquiries in a professional and courteous mannerRespond to In-coming mails or correspondence in a timelymanner Ensure providing excellent customerservices Serve as first point of contact forvisitor and staff members Suggest potentialservices to management through collecting customer information andevaluating customer requirements
Job Description • Responsible for day-to-day store operations with focus in the following areas: o Staff management o Product, pricing, promotion management o Ensure standardized customer service • Monitors and adheres to SOPs on all operations aspects including but not
- Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling
The main tasks: - Order management fromreception to delivery - Coordination with internal and externalpartners -Preparation of daily reporting - Processing of customercomplaints. Profile sought for theposition: Interim Customer Service Bac + 3 / Bac + 4 with a first professional experience ina similar position. Fluency in English iscompulsory.
Pearl Data Direct LLC is seeking candidatesto fulfill Junior Sales & Customer Support position in aleading Telecom company in the UAE. Education:Diploma / Degree Experience: Min 1 yearexperience in Sales / Customer Service Sector:Telecom / Retail / Hospitality etc., Job Types:Full-time, Permanent Experience: Retail Sales / Telecom Sales / CustomerService: 2 years (Required)
Proven customer support experience orexperience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and activelistening Familiarity with CRM systems andpractices Customer orientation and ability toadapt/respond to different types ofcharacters
Serves customers byproviding productand service informationand resolving productand service problems.Attractspotential customers byanswering productand service questionsand suggesting information about other productsand services.
Our purpose is longer, healthier, happier lives and making a better world Please Note: The application deadline for this job has now passed. Job Introduction Role Purpose Ensure that agreed customer service experience is delivered at all times within the Customer
- Coaching and assisting a team of outbound customer service advisors to deliver the highest level of customer service. - Live monitoring chats and emails provide feedback to the team promptly. - Supporting the management team with day to day running of the shift
responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales. include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers,
same, if any, on the Customer’s Advice - Handing over the customer’s request and explaining the services and charges, when queried. - Collecting the payment (service fees etc.) in advance - Bringing the vehicle to Tasjeel for testing & registration - Delivering the vehicle back safely.
Looking for a Customer Service Officer inDubai, United Arab Emirates (UAE) Job Key Details: Receive andsettle clients or patient issues Generate, manage and distributecorrespondence, reports as well as documentsCall and receive internal as well as external phone
JobDescription: To ensure thecustomer is dealt with in a pleasant, professional and efficientmanner providing best in class customer service and products.Ensure high level of customer satisfaction and enhancing the brandimage to meet and exceed set standards. Continuously
The Customer ServiceManager is responsible for providing aproductive and motivating working environment, and addressing anyissues/disputesfrom customersor clients.A Customer Service Manager jobdescription generally includes: Deliveringacomprehensive service toenquiring customers. ...Managing customers'accounts.
As a Customer Service Executive you will haveto help customers to set-up navigation of the portal. Talk withcustomers via phone or in person and receive orders forinstallation, turn on, discontinuance, or change inservice. Filling contract forms,determines charges for
BENEFIT FROM OUR WORK AT HOME CAREER With our Customer Service jobs from home, you’ll benefit from: • Flexible Schedules – full time, part time and split time opportunities. • Enhanced Work Life Balance. • No Commute so you eliminate Meals/coffees/vehicle expenses—these
to ensureaccuracy of stocks and customer satisfaction.• Provide excellent customer service at all times. • Greet all clients at the Merchandise pick-up deskin a professional manner. • Ensure to reportto senior for any stocks irregularities found while verifying thegoods
Customer Service RepresentativeNationality : INDIA Language : English Job type : Employee Jobstatus : Full Time Visa status : Visit Visa Notice period : UrgentOpening Customers served External - Customers, vendors,manufacturers representatives and other suppliers. Internal
Managing a team ofrepresentatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to yourattention. Creating policies andprocedures. Planning the training andstandardization of service delivery. Selectingand hiring new
Essential Functions/Core Responsibilities • Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. • Provide high quality customer service by
Urgently Required in Dubai Receptionist Cum Customer Service( Filipino) Experienced in Shipping and Logistics. Age Below 30yrs Minimum Experience 1yr Under Graduation Responsibility taking care customers MS Office
• Graduate or equivalent with 10years of experience in Building Materials/Construction/MEP orPlastic Manufacturing industries out of which at least 3 yearsshould be in a supervisory role. •Outstanding credentials in driving positive customer experience& supporting sales